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Highly motivated Senior Business system Analyst professional with 11+ years of experience in Capital Markets, Wealth Management and Financial Services industry with excellent understanding of financial products like Fixed Income, Equities, Derivatives (Swaps, Options and Futures), Mutual Funds, ETFs, FOREX and Risk analysis of Investments using Monte Carlo simulation and Option Greeks. Exposure to regulations & compliance such as FINRA, ERISA, IRS, SEC, GAAP, FINMA, Investment Advisers Act, The Investment Company Act, Securities Exchange Act, Securities Investor Protection Act. In depth knowledge of Software development life cycle (SDLC) methodologies like Waterfall, Scrum, Waterfall-Scrum hybrid, Scale Agile Framework (SAFe), ScrumBan, Kanban, and Spiral. Stay informed about regulatory requirements related to KYC and ensure that the organization's KYC processes align with these regulations. Collaborate with stakeholders to understand their business needs and requirements related to ISO and SWIFT standards. In depth knowledge of Requirement Management, Change Management, Defect Management, Release Management, Project Management and Risk Management using JIRA, HP ALM and MS Project as project management tools. Proficient in networking with individuals at various levels and facilitate Requirements Elicitation sessions like survey/questionnaires, Interviews, Brainstorming, Focus group, Requirement workshops, Interface analysis, Document analysis and JAD. Conducted detailed project analyses of Business Processes by GAP analysis (AS-IS & TO-BE), Risk analysis, Impact assessment, Cause and effect analysis (Root cause analysis), Effort estimation, Cost-Benefit analysis, SWOT analysis & Feasibility Analysis. Proficiency in documenting artifacts by gathering requirements such as Business Requirements Document (BRD), Functional Requirement Document (FRD), Software Requirement Specification (SRS), Use Case Document (USD), Requirement Traceability Matrix (RTM), Change Request Document, Work Breakdown Structure (WBS), Risk Register and Project Charter Appropriately escalate NC/CAPA issues that could impact quality or timelines Automated clearing house (ACH), NACHA formats, Swift messages, Cheque Imaging, Billings Banking Infrastructure, Authorization and clearing settlements, ISO 20022 messages formats, Banking channels like telephony, Bankline etc. , Ensure seamless integration between KYC processes and other systems used in the organization, such as Customer Relationship Management (CRM) and transaction monitoring systems. Knowledge and exposure working with various regulations and compliance such as FINRA, FINCEN, PATRIOTIC ACT, BSA, AML and KYC Held team meetings to mediate disputes between AML analysts and QAs by identifying and discussing gaps in their understanding of guidance, which led to improvements in policies and procedures through constructive dialogue. Collaborate with IT teams to ensure seamless integration between Salesforce and other systems. Document and understand the organization's KYC processes, including data collection, verification, and monitoring procedures.

Hardworking and reliable Systems Administrator with 15+ years of systems management and cybersecurity expertise. Adaptable and detail-oriented with a rich history of maintaining optimal systems, resolving complex technical issues, and preventing cyber threats to achieve organizational goals and objectives. Committed to producing impactful results by building collaborative partnerships with diverse teams in fast-paced environments.

With 22+ years of progressive experience in Technical Support, this creative and strategic thinker is customer-oriented and hands-on. Their technical knowledge spans Agile Scrum SDLC and includes expertise in regression, unit, integration, user acceptance, beta, requirements, and defects testing as a certified QA tester. Proficient in programming languages like Java Script, XML, HTML, and Visual Basic. They also have experience with Crystal Reports, MVS, AS/400 (Mainframe), Novell GroupWise, POS systems, Lotus Notes, and Microsoft Outlook software. Proficiency extends to project management tools such as Microsoft Project and Microsoft Office (Excel, Word, PowerPoint, and Access), as well as Microsoft FrontPage. Familiar with Remedy and Vantive CRM tools and Visio project management tools. Expertise in LAN/WAN and TCP/IP protocols, ACD/MAX systems, UNIX/Linux environments, SQL databases (including MySQL and MS SQL Server Management Studio), Oracle databases, SMTP, FTP, SSL networks, and Cisco VPN networks. Provided training support and served as a Subject Matter Expert for multiple applications throughout their career. Troubleshooting is a strength, particularly in areas such as AS2, AS1, VPNs, FTPs, SSL networks, and Frame Relay.

Detail-oriented Bachelor of Arts graduate in Economics with a minor in Management. Proficient in supply chain and purchasing, demonstrating strong teamwork, problem-solving, and leadership abilities. Experienced in fast-paced environments, effectively supporting and developing partner relationships while addressing end-user needs. Dedicated professional with several years of experience in delivering effective support and development, excelling in issue resolution and relationship building.

SHYAMILY SIMON

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Zabeel Palace Jumeira

DR.Raheem's Hospital Kottackal

AL-NOOR HOSPITAL TIRUR

CHOUDHARY HOSPITAL

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High School Diploma -

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Zabeel Palace Jumeira

DR.Raheem's Hospital Kottackal

AL-NOOR HOSPITAL TIRUR

CHOUDHARY HOSPITAL

High School Diploma -

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