Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Primary Skills
Secondary Skills
Self Image
Personal
Languages
Pursuits & Passions
Hobbies and Interests
Affiliations
Languages
References
Timeline
Generic

SHYAM KRISHNA S

Bangalore

Summary

Experienced IT professional specialized in SAP Business Objects Data Services (BODS) for data integration and ETL processes. Skilled in designing, developing, and optimizing BODS jobs for efficient data extraction, transformation, and loading. Proficient in using lookups, joins, validations, and various transform components to ensure clean and reliable data flow.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Lead Information Systems Helpdesk Technician(BODS)

Trimble IT Pvt Ltd
Chennai
03.2021 - Current

SAP BODS SKILLS:

- Led data migration projects as a BODS Developer, efficiently transferring data from various ERP systems to databases.

- Identified and resolved duplicate records utilizing Base Match Transform techniques to enhance data integrity.

- Executed, scheduled, and monitored jobs in the SAP Data Services Management console, optimizing job performance across multiple servers.

- Leveraged a range of transformations in Data Integration, Data Quality, and Data Platform to improve data processing efficiency.

- Adapted transformation logic implemented in SAP BODS into SAP IS, verifying accuracy by creating and testing rules.

- Scheduled BODS jobs using CPS/RMJ Redwood Tool to streamline job management and ensure timely data loads.

SAP PI/PO:

- Developed and implemented scenarios using Synchronous and Asynchronous communication techniques to enhance system functionality.

- Demonstrated expertise in various SAP PI components including ESR, ID, Monitoring, and NWA for effective integration processes.

- Created essential ESR objects incorporating Data Types, Message Types, Service Interfaces, Message Mapping, and Operation Mapping to support project requirements.

- Imported IDOCs into the PI system, ensuring seamless data transfer based on project specifications.

- Extensively worked with diverse adapters including SFTP, FILE, SOAP, IDOC, REST, and RRFC to facilitate communication between systems.

- Collaborated closely with the Networking team to establish and maintain firewalls between client systems, enhancing security protocols.

- Managed the transportation of objects to higher environments using Change and Transport System (CTS) for streamlined deployment.

- Leveraged proficiency with both Central and de-central adapter engines to optimize performance and efficiency in data processing.

Support:

- Managed SAP PI and SAP BODS incidents utilizing ServiceNow for efficient troubleshooting.

- Resolved production issues promptly, minimizing downtime and enhancing service reliability.

- Monitored and updated expiring certificates in PI, ensuring uninterrupted operations.

- Maintained Cross Reference (XREF) interfaces to uphold data integrity and accuracy.

- Achieved incident resolution within SLA norms, contributing to improved service delivery and customer satisfaction.

Information Systems Helpdesk Co-Ordinator

Trimble Information Technologies Pvt Ltd
Chennai
11.2016 - 02.2021
  • Managed Windows server environments, overseeing installation and configuration processes to ensure optimal performance.
  • Administered Active Directory, including user account management, email creation, termination processes, password resets, and group/distribution list management.
  • Managed Virtual Private Network (VPN) and Open VPN to establish secure connections to the official network from remote locations.
  • Executed SCCM configurations and managed application installations while troubleshooting issues to maintain system efficiency.
  • Oversaw antivirus management, creating exceptions as necessary to safeguard system integrity against potential threats.
  • Managed Google Admin panel, controlling official Gmail accounts centrally for enhanced security and accessibility. Created iPass accounts on Windows iPass server to streamline user authentication processes.
  • Detected and removed threats such as viruses, malware, and unauthorized P2P applications, enhancing security protocols.

Customer Engineer

HCL Services Pvt. Ltd
11.2014 - 11.2016

Provided IT support for hardware, software, and network issues. Handled printer setups, system updates, and asset management using SAP.

Technical Support Engineer

Concentrix Technologies Pvt. Ltd
10.2013 - 11.2014
  • Delivered technical support for Symantec Enterprise customers.
  • Handled Symantec Antivirus Admin Console and Ghost Management Console.

Education

B. Tech - Information Technology

Manakula Vinayagar Institute of Technology
Puducherry
05-2013

Higher Secondary -

Shankara Vidhyalaya Matric. Hr. Sec. School
Puducherry
03-2008

SSLC -

Amrita Vidhyalayam
Coimbatore
03-2006

Skills

  • SAP BODS
  • SAP PI/PO integration
  • Microsoft SQL Server database (SSMS)
  • LSMW
  • ADF(Azure Data Factory)
  • Data Migration
  • SAP Data Services Management console

Certification

  • Microsoft Certified Professional (MCP)
  • ITIL Foundation

Accomplishments

  • Got Star Performer Award for the year 2022-2023, 2023-03-20
  • Recognized as the Consistent Contributor of Quarter 1- 2024

Primary Skills

  • SAP BODS
  • SAP PI/PO

Secondary Skills

  • Microsoft SQL Server database (SSMS)
  • SAP HANA Database
  • ADF & PI/PO

Self Image

An optimistic person, committed, eager to work and learn.

Personal

Date of Birth: August 20, 1990

Marital Status: Married

Languages

  • English
  • Tamil

Pursuits & Passions

Runner-up in the 2012 State-Level Powerlifting Championship.

Achieved 3rd position in Corporate-level Table Tennis competition.

Hobbies and Interests

  • Reading Books
  • Table Tennis

Affiliations

  • Got the Star Performer Recognition for the year 2022-2023, certificate dated March 20, 2023
  • Recognized as the consistent contributor of the year 2025, by leading the stack ranking for three consecutive quarters

Languages

French
First Language

References

References available upon request.

Timeline

Lead Information Systems Helpdesk Technician(BODS)

Trimble IT Pvt Ltd
03.2021 - Current

Information Systems Helpdesk Co-Ordinator

Trimble Information Technologies Pvt Ltd
11.2016 - 02.2021

Customer Engineer

HCL Services Pvt. Ltd
11.2014 - 11.2016

Technical Support Engineer

Concentrix Technologies Pvt. Ltd
10.2013 - 11.2014

B. Tech - Information Technology

Manakula Vinayagar Institute of Technology

Higher Secondary -

Shankara Vidhyalaya Matric. Hr. Sec. School

SSLC -

Amrita Vidhyalayam
SHYAM KRISHNA S