Summary
Overview
Work History
Education
Skills
Certification
Languages
Affiliations
Timeline
Generic

Shyam Kumar Jakkamsetti

Tanuku

Summary

An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Supervisor

gowthami solvent oils limited
Tanuku
11.2024 - Current
  • Created plans to propose solutions to problems related to efficiency, costs or profits.
  • Worked closely with human resources to support employee management and organizational planning.
  • Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
  • Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
  • Coordinated with other department supervisors to ensure smooth workflow and project alignment.
  • Implemented quality control measures, significantly reducing error rates.
  • Implemented new operational procedures, increasing efficiency.
  • Developed strategies to improve team performance and productivity.
  • Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
  • Managed team of employees, ensuring high productivity and quality standards were met.

Sales Associate

bajaj finserv
Hyderabad
01.2024 - 08.2024
  • Worked effectively in team environments to make the workplace more productive.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Worked with cross-functional teams to achieve goals.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Maintained records related to sales for store management.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • providing the main finance to the customers for the product they choosen in the store and maintained good relation with customers

Associate

wipro Ltd
Hyderabad
07.2022 - 09.2023
  • Capturing the ads that pop up while playing the games and validating the license.
  • Notifying the added behaviors and reporting them based on the category.
  • Contribute to team effort by accomplishing related results, as needed.
  • Handle complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.
  • Provide accurate, valid, and complete information by using the methods/tools.
  • Manage large amounts of all team doubts and their errors.
  • Sending the quality report, and maintaining documentation of the quality.
  • Raising a ticket for bugs related to the process in AdMob.
  • Handling the team's productivity, quality, and process improvements.
  • Performing RCA on low-quality and validation errors, and improving the process and tools.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked effectively in team environments to make the workplace more productive.

Education

Bachelor of Technology - Civil Engineering

SIR CRREDDY COLLEGE OF ENGINEERING
Eluru
09-2018

M P C - INTERMEDIATE

BOARD OF INTERMEDIATE EDUCATION
SRICHAITANYA JUNIOR COLLEGE
03-2014

SECONDARY SCHOOL EDUCATION - SSC

BHASHYAM ENGLISH MEDIUM SCHOOL
ELURU
04-2012

Skills

  • Operational planning
  • Process improvement
  • Quality control
  • Team management
  • Employee training
  • Regulatory compliance
  • Customer service
  • Time management
  • Communication skills
  • Problem solving
  • Performance metrics

Certification

  • Having a certificate for the C language
  • Having a certificate for the course, AutoCAD
  • Having a certificate in team discussion and sports

Languages

English
First Language
English
Proficient (C2)
C2
Telugu
Proficient (C2)
C2
Hindi
Beginner
A1

Affiliations

  • Worked as a workshop on water salinity and pH values, which was organized by the SIR C. R. Reddy College of Engineering, Eluru

Timeline

Supervisor

gowthami solvent oils limited
11.2024 - Current

Sales Associate

bajaj finserv
01.2024 - 08.2024

Associate

wipro Ltd
07.2022 - 09.2023

Bachelor of Technology - Civil Engineering

SIR CRREDDY COLLEGE OF ENGINEERING

M P C - INTERMEDIATE

BOARD OF INTERMEDIATE EDUCATION

SECONDARY SCHOOL EDUCATION - SSC

BHASHYAM ENGLISH MEDIUM SCHOOL
Shyam Kumar Jakkamsetti