SHYAMNATH N G
Thiruvananthapuram
Summary
Experienced Team Leader with a strong background in presentation design and document management. Skilled in leading quality assurance initiatives, streamlining project delivery, and enhancing customer satisfaction through exceptional service. Proficient in advanced MS Office applications, with a proven ability to manage multiple tasks and meet tight deadlines. Adept at fostering team collaboration and driving process improvements to achieve excellence in all facets of office operations. Multi-tasking Team Leader well-known for executing successful, new initiatives. Creates dynamic and positive workplace culture to align with organizational mission and values. Trains new hires and mentors struggling workers to achieve overall team success.
Overview
10
10
years of professional experience
Work History
Team Lead and Creative Designer
Presentation Designer
Thiruvananthapuram
11.2019 - Current
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Facilitated team meetings to discuss targets, strategies, and address any issues.
- Monitored team performance against targets, taking corrective action where necessary.
- Reviewed completed work to verify consistency, quality, and conformance.
- Lead a team of designers to deliver high-quality presentations, ensuring client satisfaction and timely project completion.
- Implemented quality assurance measures that reduced revisions by 30%.
- Trained new employees in presentation design techniques and company standards.
- Managed complex document production tasks, streamlining processes for efficiency.
- Coordinated with cross-functional teams to ensure the seamless execution of projects.
Production Document Specialist
Williams Lea Tag
02.2016 - 11.2019
- Prepared documents for scanning and indexing into the document management system.
- Maintained records of all documents scanned and indexed into the system.
- Analyzed existing workflow processes related to document preparation and indexing.
- Set up documents for individual projects based on specifications.
- Identified errors and suggested appropriate edits.
Organized, maintained and safeguarded files and databases.
Document Specialist
RR Donnelley
03.2013 - 03.2015
- Creating and editing Word, Excel documents and creation of financial tables and charts in Excel.
- Creation of new pages, editing and formatting existing documents, as well as converting presentations from one template to another.
- Maintain a consistent quality of 90% internal, 95%-100% external, and 100% deadline adherence.
- Maintain a consistent score of 90% page-wise and 95%-100% job-wise QA quality.
- Responsible for the accurate completion of edits as instructed by the banker.
Education
B com - Taxation Law and Accounts
Chand Academy
Thiruvananthapuram01.2012
Higher Secondary - Computer Science
Abraham Memorial Higher Secondary School
Thirumala, Kerala01.2009
SSLC -
Abraham Memorial Higher Secondary School
Thirumala, Kerala01.2007
Skills
- Project Management
- Leadership
- Creative designer
- Quality Control
- Team Collaboration
- Advanced MS Office Suite
- Microsoft Excel, Word, PowerPoint
- Mail handling
- Meeting planning
- Time management
- Oversee day-to-day office operations
- Document Control
- Data Entry
- Workflow Planning
- Customer service and interpersonal skills
- Multitask and prioritize tasks efficiently
- Excellent written and verbal communication skill
- Experience in handling Daily reports
Accomplishments
- Spot Award Recognition towards targets, and processed the highest number of 100% clean jobs from Willams Lea Tag
- Best Performer of the Year Award on 2021 from Techband
- Best Performer of the Q4 Award on 2022 from Techband
Hobbies and Interests
- Music
- Driving
- Swimming
- Playing Badminton
- Cricket
- Football
Languages
- English
- Malayalam
- Tamil
Languages
Malayalam
First Language
English
Proficient (C2)
C2
Tamil
Intermediate (B1)
B1
Timeline
Team Lead and Creative Designer
Presentation Designer
11.2019 - Current
Production Document Specialist
Williams Lea Tag
02.2016 - 11.2019
Document Specialist
RR Donnelley
03.2013 - 03.2015
B com - Taxation Law and Accounts
Chand Academy
Higher Secondary - Computer Science
Abraham Memorial Higher Secondary School
SSLC -
Abraham Memorial Higher Secondary School
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