Summary
Overview
Work History
Education
Skills
Declaration
Languages
Timeline
Generic

SHYAM SIVA KUMAR MATURI

HYDERABAD

Summary

Service-oriented General Manager focused on delivering exceptional customer experiences to drive consistent revenue growth. Coordinates resources to meet expected business and customer demands. Sales expert, organized decision-maker and strategic planner with top-notch interpersonal and communication skills. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.

Overview

5
5
years of professional experience

Work History

General Manager/Special Events Coordinator

Green and Fortune London
LONDON
02.2022 - 04.2024
  • Oversaw product development initiatives from concept through completion stages.
  • Resolved customer complaints quickly while maintaining high quality standards of service delivery.
  • Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
  • Tracked monthly sales to generate reports for business development planning.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
  • Recruited, interviewed and hired qualified staff for open positions.
  • Hosting corporate events for MNC's such as Google, Meta, Microsoft, JP Morgan Etc..

General Manager

Tunnel London
LONDON
01.2019 - 01.2022
  • Recruiting and training staff along side managing bookings and End of day sales report and Tally.
  • Conducted regular meetings with staff to discuss progress and identify areas of improvement.
  • Provided leadership during times of organizational change or crisis situations.
  • Ensured compliance with all applicable laws, regulations, industry standards.
  • Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
  • Created effective business plans to focus strategic decisions on long-term objectives.
  • Formed and sustained strategic relationships with clients.

Education

MBA in International Business - International Business

University of Greenwich
London
07-2022

Bachelor of Technology - Mechanical Engineering

VIT UNIVERSIT VELLORE
VELLORE
06-2018

Board of Intermediate Education - MPC

NARAYANA SPARK
VISAKHAPATNAM
05-2014

Secondary School Certificate -

Oxford IIT Concept School
01.2012

Skills

  • Client Relations
  • Negotiation Skills
  • Ability to solve problems under any circumstances
  • Financial and Management accounting
  • Expense Control
  • Sales
  • Staff Supervision
  • Team Management
  • Employee Development
  • Contract Negotiations
  • Service Quality Improvement
  • Interpersonal Skills
  • MathWorks MATLAB
  • FEA and failure analysis
  • CAD Drafting
  • Design for Manufacturing (DFM)
  • Data Analysis
  • 2D and 3D modeling
  • CAD/CAM software
  • Manufacturing Processes
  • Computer-Aided Design
  • Microsoft Excel
  • Quality Assurance Controls
  • Troubleshooting methods

Declaration

I hereby declare that the above-mentioned information is correct up to my knowledge and I bear the responsibility for the correctness of the above-mentioned.

Languages

Telugu
First Language
Hindi
Upper Intermediate (B2)
B2
English
Proficient (C2)
C2
kannada
Beginner
A1

Timeline

General Manager/Special Events Coordinator

Green and Fortune London
02.2022 - 04.2024

General Manager

Tunnel London
01.2019 - 01.2022

MBA in International Business - International Business

University of Greenwich

Bachelor of Technology - Mechanical Engineering

VIT UNIVERSIT VELLORE

Board of Intermediate Education - MPC

NARAYANA SPARK

Secondary School Certificate -

Oxford IIT Concept School
SHYAM SIVA KUMAR MATURI