Shyamson Lepcha
Business Administrator
Kalimpong,WB
Summary
Accomplished Business Administrator equipped with 5 years of diverse and progressive experience in project and program management. Detail oriented and communication savvy with record of successful project integration. Skilled at defining and controlling scope, achieving project objectives, managing and building cross-functional teams.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Business Administrator
Amlapong
04.2020 - 10.2024
- Managed day-to-day development issues.
- Assisted in the development of marketing materials for business promotion, contributing to increased brand awareness and client acquisition.
- Managed a team of administrative professionals, providing guidance and support to ensure successful completion of daily tasks.
- Coordinated office events, seminars and meetings for staff and clients.
- Implemented project management techniques to overcome obstacles and increase team productivity.
- Enhanced financial reporting accuracy through meticulous attention to detail and thorough review of accounting records.
- Developed strategic plans and initiatives.
- Collaborated with cross-functional teams to develop innovative solutions that enhanced company operations and improved overall performance.
- Facilitated smooth communication between departments during times of organizational change or restructuring.
- Drove specification, scheduling, status and review processes.
- Reduced operational costs for the department through effective budget planning and resource allocation.
- Fostered strong rapport with clients, vendors, and stakeholders through consistent follow-up and communication.
- Contributed to economic success by participating in budgeting process.
Supervisor of Operations
DrukTech Solutions
09.2019 - 03.2020
- Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
- Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
- Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
- Resolved conflicts between employees swiftly and professionally, maintaining a harmonious workplace atmosphere conducive to collaboration.
Education
Bachelor of Arts - Political Science
University Of North Bengal
Darjeeling, India06.2019
+2/ High School - Humanities
St. Robert's High School
Darjeeling, India03.2016
Skills
- Strong organizational and time-management skills
- Exceptional communication and interpersonal skills
- Ability to work independently and as part of a team
- Detail-oriented and able to handle multiple tasks simultaneously
- Experience in managing budgets and handling financial documents
Certification
- Soft Skills and Life Skills training, Mahindra Pride Classroom - 2018
- International Conference on Intellectual Property Rights, IQAC & Research Cell, St, Joseph's College - 2018
- Foundations of Project Management, Google - 2024
- Project Initiation: Starting a Successful Project, Google - 2024
- Google AI Essentials, Google - 2024
Languages
English
Advanced (C1)
Hindi
Advanced (C1)
Nepali
Bilingual or Proficient (C2)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Process Improvement: Streamlined office workflows, reducing processing time by 20% and increasing overall efficiency.
- Cost Management: Identified cost-saving opportunities, cutting operational expenses by 15%.
- Team Leadership: Led a team to successfully complete projects ahead of schedule, achieving a 95% client satisfaction rate.
- System Implementation: Introduced new administrative systems, improving data accuracy and access.
- Revenue Growth: Supported strategies that increased company revenue by 10% year-over-year.
- Policy Development: Created and implemented policies that enhanced operational compliance and reduced errors.
- Vendor Management: Negotiated vendor contracts, achieving a 10% reduction in supply costs.
- Reporting and Analysis: Developed performance reports to inform decision-making and drive business growth.
Work Preference
Work Type
Full TimePart TimeContract WorkInternshipWork Location
On-SiteRemoteHybridImportant To Me
Career advancementWork-life balanceCompany CulturePersonal development programsSoftware
Microsoft Office Suite
Google Workspace
Timeline
Business Administrator
Amlapong
04.2020 - 10.2024
Supervisor of Operations
DrukTech Solutions
09.2019 - 03.2020
Bachelor of Arts - Political Science
University Of North Bengal
+2/ High School - Humanities
St. Robert's High School
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