Summary
Overview
Work History
Education
Skills
Custom
Personal Information
Accomplishments
Certification
Languages
Websites
Timeline
Generic
Shyam Sundar Murali

Shyam Sundar Murali

Chennai

Summary

Dynamic and results-driven Product Manager with extensive experience in conceptualizing, designing, and implementing digital banking solutions. Over the course of 7 years in Cash Management Products, I have held diverse roles in Product Sales, handling client relationships and Product Management. Adept at leading end-to-end product development and delivering tailored solutions for corporate clients, I specialize in cash management products, including Digital payments and collection solutions, Virtual Account Management, Liquidity Management, Mandate Management - Direct Debits & NACH, UPI and API/H2H integrations. With a passion for leveraging technology to automate corporate payments and collections, I excel at aligning product development with market trends, regulatory updates, and client needs. My ability to balance high-level strategic thinking with detailed execution ensures product success and enhances operational efficiency.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Product Manager

Indian Bank
Chennai
10.2023 - Current
  • Conceptualized, designed and delivered the e-NACH product for corporate clients, overseeing requirement analysis, functional design, technical implementation and change management.
  • Spearheaded the implementation of end-to-end cash management solutions, including corporate payments, collections, liquidity management and Virtual Account Management.
  • Collaborated with cross-functional teams to create PRDs and BRDs, providing end-to-end workflow logic and leading the product roadmap.
  • Led the successful market launch of new features by researching market trends and aligning product development with business needs.
  • Managed user acceptance testing (UAT) and go-to-market strategies for product rollouts.

Senior Manager

IDFC FIRST Bank Ltd
Chennai
03.2022 - 10.2023
  • Implemented and structured CMS products, including UPI, Virtual Accounts, APIs, H2H and NACH for corporate clients.
  • Automated corporate payments and collections, integrating API/H2H solutions at the server level for seamless transaction processing.
  • Ensured compliance with regulatory standards and monitored updates from banking authorities to keep products aligned with industry changes.

Manager

HDFC Bank
09.2021 - 03.2022
  • Provided Fastag-enabled NETC solutions, B2B payments and collection solutions, explored opportunities with Fintech companies and trained corporate groups on NETC and B2B products.

Manager

Kotak Mahindra Bank Limited
05.2020 - 09.2021
  • Analyzed client business modules, provided payment and collection solutions, explored opportunities with Fintech companies and trained branches on CMS products across Tamil Nadu and Andhra Pradesh.

Deputy Manager

Axis Bank
01.2017 - 01.2020
  • Handled corporate clients, provided end-to-end transaction banking solutions.

Service Advisor

V3 Hyundai
01.2014 - 01.2015
  • Attended to customer needs from initial contact to vehicle delivery, handled customer complaints, provided technical guidance, and monitored repair work.

Education

PG Diploma - Banking And Services

Manipal University
Bangalore
09-2017

B.Tech/B.E. -

Vels University
05-2013

Xth -

Saviour Jesus Matriculation Higher Secondary School
04-2009

XIIth, Computer Science -

Saviour Jesus Matriculation Higher Secondary School
05-2007

Skills

  • Product Development & Management: Expertise in the end-to-end development of cash management solutions
  • Cash Management Products: Proficient in Digital Payments and Collections, Virtual Accounts Management, Liquidity Management, Mandate Management - Direct Debits & e-NACH, UPI, APIs and SFTP
  • Workflow Optimization: Strong ability to enhance workflows, automate processes and improve operational efficiency
  • Technical Integration: Extensive experience in integrating API/H2H solutions at the server level for seamless corporate transactions
  • Compliance & Regulatory Adherence: Deep knowledge of regulatory standards and updates from banking authorities
  • PRDs & BRDs: Skilled in creating comprehensive Product and Business Requirement Documents with detailed workflow logic
  • Market Analysis & Strategy: Ability to analyze market trends and design product roadmaps accordingly

Custom

  • Bachelor of Mechanical Engineering
  • PGDBS
  • Data Analysis with Python
  • Product Management workshop

Personal Information

  • Date of Birth: 07/21/92
  • Gender: Male
  • Marital Status: Married

Accomplishments

e-NACH Implementation for Corporate Clients:

  • Designed and delivered a tailored e-NACH product, increasing payment automation efficiency for corporate clients.
  • Successfully managed functional design, technical execution and change management, ensuring a smooth rollout and client satisfaction.

Automation of Corporate Payments and Collections:

  • Spearheaded the automation of corporate payment workflows by integrating API/H2H at the server, resulting in a more seamless and efficient transaction process for clients.

Certification

  • Product Management Workshop
  • Data Analytics from IBM

Languages

Telugu
First Language
English
Advanced (C1)
C1
Telugu
Elementary (A2)
A2

Timeline

Product Manager

Indian Bank
10.2023 - Current

Senior Manager

IDFC FIRST Bank Ltd
03.2022 - 10.2023

Manager

HDFC Bank
09.2021 - 03.2022

Manager

Kotak Mahindra Bank Limited
05.2020 - 09.2021

Deputy Manager

Axis Bank
01.2017 - 01.2020

Service Advisor

V3 Hyundai
01.2014 - 01.2015

PG Diploma - Banking And Services

Manipal University

B.Tech/B.E. -

Vels University

Xth -

Saviour Jesus Matriculation Higher Secondary School

XIIth, Computer Science -

Saviour Jesus Matriculation Higher Secondary School
Shyam Sundar Murali