Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Shyam Sunder Anna

Hyderabad

Summary

Detail-oriented Business Analyst with 5 years of experience conducting analysis and research to come up with solutions to common business problems. Polished in formulating business improvement strategies and overseeing new technology and system implementation. Commercially-aware professional with in-depth knowledge of computing systems and project management techniques.

Overview

6
6
years of professional experience

Work History

Business Analyst/Scrum Master

Tech Mahindra
Hyderabad
07.2019 - Current
  • Managed projects and served as primary liaison between client and multiple internal groups to clarify goals and meet standards and deadlines.
  • Collaborated with stakeholders across departments to define requirements for new projects.
  • Monitored project timelines and budgets by tracking milestones, deliverables, tasks.
  • Analyzed existing systems and processes to identify areas of improvement.
  • Delivered timely support by tracking issues and communicating resolutions to end users.
  • Prepared documentation summarizing findings from stakeholder meetings and workshops.
  • Identified gaps between current state and desired future state operations.
  • Improved processes and procedures to achieve key performance metrics.
  • Facilitated brainstorming sessions with cross-functional teams for problem solving activities.
  • Identified and analyzed user requirements, procedures and processes to develop optimization strategies.
  • Designed test plans, scenarios, scripts, cases, and results matrices to validate system functionality.
  • Gathered feedback from end users regarding usability issues related to applications or systems.
  • Drafted functional specifications documents outlining project scope, objectives and deliverables.
  • Created detailed process flows and user stories to document system requirements and design solutions.
  • Recommended improvements to existing or proposed systems to enhance solution functionality.
  • Evaluated business processes for improvement opportunities through automation or streamlining.
  • Translated user needs into actionable items that could be addressed by IT teams.
  • Collaborated with stakeholders to define features, integrations and partnerships.
  • Conducted market research to identify potential opportunities for new product development.
  • Defined key data points and data sources to track against measurable performance indicators and produce useful reports.
  • Developed reports using SQL queries to track progress against key performance indicators.

Data Analyst

Unify Technologies
Hyderabad
10.2018 - 03.2019
  • Analyzed large datasets to identify trends, patterns and correlations for business insights.
  • Translated raw data into meaningful information using statistical techniques.
  • Provided data-driven solutions to support decision making.

Education

Master of Science - Industrial And Organizational Psychology

Kakatiya University
Hanamkonda
03-2015

Bachelor of Science - Biotechnology

Masterji Degree And PG College
Hanamkonda
05-2012

Intermediate -

AVV Junior College
Warangal
05-2009

SSC -

Sri Venkateshwara High School
Warangal
05-2007

Skills

  • Technical Writing
  • Data Mapping
  • Campaign Performance Tracking
  • Business Process Improvement
  • Customer Needs Assessment
  • Workflow Analysis
  • Internal Auditing
  • Quality Assurance
  • Data Mining
  • Product Development
  • Project Management

Languages

Telugu
First Language
English
Proficient
C2
Hindi
Proficient
C2

Timeline

Business Analyst/Scrum Master

Tech Mahindra
07.2019 - Current

Data Analyst

Unify Technologies
10.2018 - 03.2019

Master of Science - Industrial And Organizational Psychology

Kakatiya University

Bachelor of Science - Biotechnology

Masterji Degree And PG College

Intermediate -

AVV Junior College

SSC -

Sri Venkateshwara High School

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Shyam Sunder Anna