SHYAM VIGNESH C P
Coimbatore
Summary
To enhance professional skills, capabilities and knowledge in an organization which recognizes the value of hard work and trusts with responsibilities and challenges.
Overview
6
6
years of professional experience
Work History
Senior Client Delivery Associate
FACE Prep
11.2023 - 02.2024
- Contributed to a positive work environment by supporting colleagues and fostering teamwork in meeting company objectives.
- Resolved trainers/BDM inquiries promptly, directing them to the appropriate solution when necessary.
- Acting as a central point for capture and tracking of Travel Expense Reports and exception expenses.
- Corporate credit card management.
- Verify and approve electronically received expense reports in accordance with agreed service standards and ensuring compliance to the policy.
Relationship Executive
Muthoot Finance Pvt Ltd
01.2023 - 10.2023
- Handling Customers, Maintaining good relationships with clients & maintaining Customer Accounts by Handling Bulk Cash.
- All Gold Accounting Transactions.
- Marketing activities.
- Gold appraisal.
- Daily Accounts Closure & EOD process.
Process Executive
Delhivery Logistics Ltd
11.2020 - 12.2022
- Improved process efficiency by analyzing, identifying bottlenecks, and implementing corrective actions.
- Collaborated closely with other departments for achieving operational excellence across the organization.
- Identified areas for cost reduction through careful analysis of existing processes, leading to substantial savings without compromising on quality or efficiency.
- Warehouse management skills resulting in accurate inventory level.
- Review and discuss with team for better improvement on efficiency and reduce errors.
Junior Engineer
Dacom Infotech
07.2019 - 09.2020
- Service and repair Toshiba business copier machines. Including hardware replacement of hard drives, motherboards and logic boards.
- Setup and configure duplex copier machine for computer system networks, contracts for the city Assist to user or help desk requests for assistance.
- Responsible for all small business contract maintenance appointments.
- Assisted in planning and executing larger equipment installs.
Associate
Focus 4D Career Education Pvt Ltd
05.2018 - 06.2019
- Daily management, administration and support of the Corporate Travel & Expenses.
- Verify and approve electronically received expense reports in accordance with agreed service standards and ensuring compliance to the policy.
- Follow up on queries for report statuses.
- Validating expenses using ZOHO.
Education
Bachelor of Science - Information Technology
VLB Janakkiammal College of Arts & Science
Coimbatore 04.2001 -
Skills
Leadership experience
Teamwork and Collaboration
Logistics knowledge
Analytical and problem solving
Attentive listening
Positive attitude
Time management
Client relations
Adaptability
Dispatch Communication
Client Relationship Management
Timeline
Senior Client Delivery Associate
FACE Prep
11.2023 - 02.2024
Relationship Executive
Muthoot Finance Pvt Ltd
01.2023 - 10.2023
Process Executive
Delhivery Logistics Ltd
11.2020 - 12.2022
Junior Engineer
Dacom Infotech
07.2019 - 09.2020
Associate
Focus 4D Career Education Pvt Ltd
05.2018 - 06.2019
Bachelor of Science - Information Technology
VLB Janakkiammal College of Arts & Science
04.2001 -