S.I. Sheik Ibrahim

Company: Black Shadow Photography Company.

Location: Chennai

Actively engaged in current position.

• Job Description:

As the Operations Head at Black Shadows Photography, I have successfully managed a diverse team of 12 staff members, fostering a collaborative and motivated work environment.

• My key responsibilities include:
• Team Leadership and Training: Overseeing daily operations and providing ongoing training to staff on the latest photography techniques, camera equipment, and industry trends to ensure high-quality service delivery.
• Client Relations: Specializing in client management by understanding their specific requirements and preferences. I effectively communicate our services, confirm project details, and outline terms through oral discussions and formal Memorandums of Understanding (MOUs).
• Event Coordination: Managing the logistics of photography events, ensuring all client needs are met, and coordinating with vendors to facilitate smooth operations.
• Post-Event Engagement: After events, I guide clients through the selection process of their photos, ensuring their vision is realized. I maintain a strong relationship with clients, providing updates, and addressing any concerns.
• Design and Quality Control: Collaborating with designers to create stunning photo albums. I meticulously review the final products for quality assurance before presenting them to clients.
• Financial Oversight: Discussing project outcomes with clients, ensuring satisfaction, and addressing any outstanding balances.
• My experience in operations management, client relations, and team leadership, combined with my passion for photography, positions me as a strong candidate for roles that require strategic oversight, and a commitment to excellence in service delivery.

Job Title: Construction Site Supervisor

Company: Inas Constructions

Location: Chennai

Duration: 3 years.

• Job Description:

As a Construction Site Supervisor at Inas Constructions, I was responsible for overseeing the daily operations of construction projects, ensuring that they were completed on time, within budget, and to the highest quality standards. My role involved a combination of leadership, technical knowledge, and effective communication to manage various aspects of the construction process.

• Key Responsibilities:

Project Management: Coordinated and supervised all construction activities on-site, ensuring compliance with project plans, specifications, and safety regulations. Monitored progress and addressed any issues that arose during the construction process.

• Team Leadership: Led a team of construction workers, subcontractors, and other personnel, providing guidance, training, and support to ensure optimal performance and adherence to safety protocols.
• Quality Control: Conducted regular inspections of work performed to ensure quality and adherence to industry standards. Implemented corrective actions as necessary to maintain project integrity.
• Scheduling and Planning: Developed and maintained project schedules, coordinating with various stakeholders to ensure the timely completion of tasks. Adjusted plans as needed to accommodate changes in project scope or unforeseen delays.
• Budget Management: Assisted in the preparation and management of project budgets, tracking expenses, and ensuring that costs were kept within established limits. Provided regular updates to management regarding the financial status.
• Safety Compliance: Enforced safety regulations and protocols on-site, conducting safety meetings, and training sessions to promote a culture of safety among all personnel. Ensured that all safety equipment was available and properly used.
• Communication: Acted as the primary point of contact between the construction team, clients, and management. Facilitated effective communication to address concerns, provide updates, and resolve conflicts.
• Documentation: Maintained accurate records of daily activities, including work progress, materials used, and incidents. Prepared reports for management, and assisted in project documentation for compliance purposes.
• Achievements:

- Successfully managed multiple construction projects simultaneously, consistently delivering results on time and within budget.

- Implemented new safety protocols that resulted in a significant reduction in on-site accidents, and improved overall safety ratings.

- Fostered strong relationships with clients and subcontractors, leading to repeat business and positive referrals for Inas Constructions.

This role allowed me to develop strong leadership and organizational skills, as well as a comprehensive understanding of the construction industry, which I am eager to apply in future opportunities.

Job Title: Floor Manager.

Company: Bestseller Retail India Private Limited.

Brand: Jack & Jones.

Location: Chennai, Tamil Nadu.

Duration: September 2010 - January 2014.

• Job Descriptions:

As a Floor Manager at Bestseller Retail India Private Limited, I was responsible for overseeing the daily operations of a 1,900-square-foot Jack & Jones garments store. Leading a team of 15 staff members, I ensured the highest standards of customer service, sales performance, and operational efficiency.

• Key Responsibilities:

Team Leadership and Management:

- Supervised and trained a team of 15 sales associates, fostering a positive work environment, and encouraging professional development.

- Regularly performed assessments to boost team efficiency.

• Sales and Customer Service:

- Drove sales performance by implementing effective sales strategies and promotional activities, resulting in increased revenue.

- Ensured exceptional customer service by addressing customer inquiries, resolving complaints, and maintaining a welcoming store atmosphere.

• Inventory Management:

- Monitored stock levels, and coordinated with the store manager for timely replenishment of merchandise.

- Performed regular inventory audits to decrease shrinkage.

• Visual Merchandising:

- Collaborated with the visual merchandising team to create appealing store displays that aligned with brand standards, and attracted customers.

- Regularly updated merchandise layouts to reflect seasonal trends and promotions.

• Operational Efficiency:

- Assisted the store manager in overseeing daily operations, including cash handling, staff scheduling, and compliance with company policies.

- Ensured adherence to health and safety regulations, and maintained a clean and organized store environment.

• Prepared detailed reports and presented findings.

- I reported directly to the store manager regarding sales performance, team dynamics, and operational challenges.

- Participated in regular management meetings to discuss strategies for improving store performance and customer satisfaction.

• Achievements:

- Contributed to a significant increase in store sales during my tenure through effective team management and customer engagement strategies.

- Successfully implemented training programs that improved staff product knowledge and sales techniques, leading to enhanced customer experiences.

• Skills:

- Strong leadership and team management abilities.

- Excellent communication and interpersonal skills.

- Proficient in inventory management and visual merchandising.

- Customer-focused, with a passion for retail and fashion.

This role allowed me to develop my managerial skills and deepen my understanding of retail operations, contributing to the overall success of the Jack & Jones brand within the Bestseller Retail framework.

• Company Overview: AL MUSBHAH TRADING GROUP of companies is located in Jeddah (KSA). Al Musbhah's main areas of business are manufacturing, distribution, retail, catering, parking, investment, real estate, construction, design, information technology, and telecom, etc.
• Website: http://www.almusbah.com.
• Achieved and surpassed sales targets.
• Maintained cleanliness in designated sections.
• Coordinated inventory movements.
• Executed accurate billing procedures.
• Ensured efficient inventory control.
• I reported the daily sales data to the store manager.
• Ensured passengers felt welcomed and comfortable.
• Increased product awareness among customers.

Job Title: Outlet Operations Manager.

Company: Eternity Lifestyle Pvt. Ltd.

Location: Chennai.

Employment Dates: March 2006 – July 2009.

• Job Description:

As an Outlet Operations Manager at Eternity Lifestyle, I played a pivotal role in the successful marketing and distribution of luxury eyewear brands, including Cartier, Chrome Hearts, Ferrari, Gold & Wood, Gucci, Mont Blanc, Oakley, and more.

My responsibilities encompassed a wide range of operational and sales activities, aimed at enhancing the overall customer experience, and achieving sales targets.

• Key Responsibilities:

Managed daily operations of the outlet, guaranteeing a seamless shopping experience for customers.

• Coordinated daily sales efforts.
• Scheduled regular visits to the outlet.
• Set daily sales targets for team promoters.
• Motivated team to enhance visibility of new brands through interactive promotions.
• Conducted weekly inventory audits to maintain stock levels.
• Ensured quick resolution of defective product issues.
• Provided exceptional support by resolving customer issues.
• Handled administrative responsibilities, including billing processes.
• Compiled and maintained comprehensive customer database for targeted marketing.
• Created strategies to boost sales with promotional gifts.