Summary
Overview
Work History
Education
Affiliations
Timeline
Manager
SIBASHIS PATNAIK

SIBASHIS PATNAIK

Project Management
Bengaluru

Summary

  • SENIOR IT MANAGEMENT PROFESSIONAL IT Service Delivery Management | Program Management A top-level IT management professional with over 22+ years of robust and leadership driven experience acquired across various domains, including Utilities, Health, Insurance,Retail and Education. Holds extensive experience in strategizing and spearheading programs as well as client interface for high stake engagements in the United Kingdom and the United States of America.
  • Experienced Project Manager skilled in managing Dynamic 365 Cloud integration / implementation of large transformation programs to help customer in Financial Operations and customer engagement journey.
  • Acquired hands-on experience in technical operations, global compliance and consulting. Ability to lead and manage enterprise solutions for improving IT Services entailing business transformations, continual service improvement, and service operations. Skilled in account mining, managing and delivery of large-scale complex programs and leading a team of 100. IT Transformation Programs worth of multi-million dollars through an enterprise solution using COTs products, bespoke applications on multi-platform technologies with close coordination with multiple third-party vendors (ABB Ventyx, IBM Maximo, ESRI, Oracle etc.) through a robust global delivery model (delivery teams across USA, UK, Canada and India geographies).
  • Expertise in SDLC , Agile , LEAN, and PMP certified . Also pursuing PG in AZURE Cloud computing from Caltech university.
  • Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
  • Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

22
22
years of professional experience

Work History

Project Manager

Microsoft
Bangalore, Karnataka
10.2021 - Current
  • Learned the Dynamic 365 products, Surestep 365 process , internal tools such as project management tool Virtuoso,financial management tools Aurora, ESXP and Azure cloud / Azure DevOps quickly and adapted to new situations.
  • Gained strong leadership skills by managing projects such as Retail , Pharmaceuticals, Education domains between APJ and ATZ regions.
  • Developed and initiated projects, managed costs, and monitored performance in implementation of Dynamic 365 Azure Cloud integrated solution brings both ERP and CRM solution Implementation product (F&O & CE) for large customer COKE, Perpetual (APJ region) , LSAC,MERCK , Columbia Sports (ATZ region).
  • Achieved project deadlines by coordinating with contractors to manage performance. 1.4 Mil Delivery Hours (DH) with multi-vendor environment ( partners EY,Accenture, Sonata etc.)
  • Independently managed vendor and theirs contract, closely monitored customer expectation having regular cadence , established RACI , orchestrated the ADO setup and configuration in Azure Cloud.
  • Driven the product solution design like FITS vs GAP, prepared solution dependency matrix articulated the complex dual write requirements.
  • Plan and managed the customer TRIAGE, change management,supported roadmap requirements for product group and FastTrack team.
  • Participation in voluntary program within Microsoft .
  • Focus on security aspects of the program and learning more around the technica.

Program Manager

Wipro Technologies-USA
Las Vegas, NV
05.2013 - 09.2021
  • Responsible & accountable for successful delivery of $5M per year program
    Leading all projects within the account from initiation through completion and eventual transition
  • Lead 100+ members team. Collaborated
    with 2 project managers, 4 client managers and 4 product vendor managers in defining, tracking and review of project scope, governance, processes, estimate, staffing requirements & pricing activities.
  • Accountable for Balance Score Card and P&L ownership
    Maintaining a KPI based high service quality and profitability of engagement
    Work closely with business to develop business case, project charter and strategic solutions for compliance-driven maintenance programs.
  • Solution discussion on asset visualization , map-based work allocation and completion, asset-level integration between IBM Maximo and GIS ,
    OMS-Ventyx integration, mobile enablement of crews, incidents / tickets integration with NOC to monitor, consolidated project financial in Oracle Primavera reporting.
  • Orchestrate initiation to solution testing of O&M implementation for Electric & Gas and Telecom business delivered unified Preventive Maintenance (PM), Corrective (CM) and Emergency (EM) processes.
  • Key responsibilities includes establishing processes for on-boarding , PMO
    Governance ,Team Building, Quality processes , Revenue Projection and customer engagement modalities
    Apart from these also leading initiatives within the account to meet projected growth within the USA utilities
    Define resource plan, staff selection, management, coaching & mentoring, performance appraisals, retention and creating an inclusive team-oriented environment for high performance
  • Responsible for estimation , delivery , monitoring and reporting against challenging milestones
    Responsible for managing organizational parameters on resource projection including rookie and bulge norms, Cost of Delivery parameter
    Leading all contractual negotiation with third party vendors

Project Manager

Wipro Technologies-UK
Solihull, West Midland
09.2007 - 11.2012
  • Oversee cross-functional teams, in the identification of business requirements, functional design, solution design (flow mapping & prototyping), development, testing, training and defining support structure
  • Develop and maintain contact with top decision makers both in IT & Business; organize and lead pursuit teams; participate and lead aspects of the proposal development and pricing strategies
  • Provide complete & accurate project communication & dashboard reporting to steering committee, senior officers and CIO for effective stakeholder management
  • Define resource plan, effectively lead and motivate teams with diverse skills and backgrounds
  • Staff selection, management, coaching & mentoring, performance appraisals, retention and creating an inclusive team-oriented environment for high performance
  • Identify, analyze and mitigate issues/risks to meet agreed upon deliverables and program/project objective.
  • Gemini and Exit Reforms ($24 M+) are two key large multi-year engagements delivered on-time and on-budget.It was a bespoke web application based on open source technologies Java and J2EE
  • Responsible & accountable for successful delivery of $10 M Exit Reform program from initiation through completion
  • Managing IT operations and IT transformation projects from customer location with offshore team supported from India (team size 50-100)
  • Work with IT Manager and National Grid Business to assess the constraints / challenges and provide overall impact / cost / dependencies with other parallel programs to arrive on a final release roadmap
  • Support Programme Management Office including: o Change Management o Resource Management o Programme Plan (including Critical Path) o Conducting ad-hoc quality check for key programme deliverables o Product Inventory and RACI for the programme
  • Regularly tracking and maintenance of Programme RAID. SOX compliance audit.
  • Commercial Role o Track the Budget Map and ensure monthly invoicing for the programme o Liaise with 3rd party vendors such as HP, IBM, and & SAP for licenses, SOWs, etc
  • Track critical parameters for the programme such as bulge and rookie ratio, OM, etc and identify opportunities for operational efficiency

Technical Lead / Design Lead / Delivery Assurance Lead

Wipro Technologies- India
Bangalore , Karnataka
11.2002 - 08.2007
  • Completely understanding the functional & technical aspect of a client's Energy Balancing application
  • Design and Development of technical solutions using EJB, Design Patterns ,STRUTS, SPRING , and Bespoke MVC applications
  • Developed strategy of load testing using load runner tool and led LEAN ,Wipro quality processes (VelociQ).
  • Liaising with multiple third-party vendors like CSC, IBM, and Oracle on technical matters
  • Generation & maintenance of the solution document, high-level design & low-level design documents
  • Part of the client's Integrity Team which resolves across stream and cross vendor integration issues

Education

Bachelor of Engineering - Mechanical Engineering

Utkal University

Introduction to Digital Currencies - undefined

Certified ScrumMaster (CSM) - undefined

Project Management Professional (PMP) - undefined

Azure Fundamentals Certification - undefined

Affiliations

Management Skills o Delivery Management. o Establishment of Governance o Customer Engagement o Business Growth Planning o Infrastructure Capacity Planning. o Account Planning o Operations Management. o Revenue Target Planning o Quality Management. o PMO. o Vendor Management o Resource Management. o

Timeline

Project Manager

Microsoft
10.2021 - Current

Program Manager

Wipro Technologies-USA
05.2013 - 09.2021

Project Manager

Wipro Technologies-UK
09.2007 - 11.2012

Technical Lead / Design Lead / Delivery Assurance Lead

Wipro Technologies- India
11.2002 - 08.2007

Bachelor of Engineering - Mechanical Engineering

Utkal University

Introduction to Digital Currencies - undefined

Certified ScrumMaster (CSM) - undefined

Project Management Professional (PMP) - undefined

Azure Fundamentals Certification - undefined

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