Siddalingappa (Sid) Zalaki

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

People Management

• Leadership Experience: Leading a team 8 team members, providing guidance and support.
• Team Development: Based on the strength and weakness of team members assigning them to the training’s programs and additional responsibilities
• Performance Management: Setting priorities as per organization goals and preparing roadmap towards the same.
• Conflict Resolution: Resolved conflicts between the team members and improved team unity
• Recruitment and Hiring: For the past four years, I have been an integral member of the recruitment team, taking a lead role in sourcing and selecting the most qualified candidates to join the organization.
• Employee Engagement: Leading a team of 15 members responsible for organizing and executing engagement activities for the team

Original Application Project Lead:

• Supervising a team of 16 members primarily responsible for handling original applications
• Maintain familiarity with current global regulatory submission standards
• Maintain familiarity with departmental standard operating procedures and work instructions. Run validation test scripts
• Coordinate with clients and onshore submission managers
• Resource planning based on deliverables and resource availability
• Scheduling and initiating Kick-off Meeting.
• Maintaining high quality and TAT of projects
• Original and Lifecycle Submission Publishing for US and EU projects
• Leading daily huddles
• Perform quality assurance of published output for completeness and correctness in formatting and navigation
• Performing project management in the absence of the Project Manager
• Efficient management of teams both onshore and offshore
• Achieving Key Performance Indicators

Migration Project:

• Conducted user interviews with clients to assess challenges regarding existing tool and process
• Prepared detailed work instructions tailored specifically for compatibility with the new publishing tool
• Developed comprehensive job aids specifically targeted to support users in efficiently carrying out their day-to-day publishing and administrative responsibilities
• Utilized Microsoft Visio to meticulously design and document process flows, ensuring clarity and precision in visualizing complex workflows
• Created User Acceptance Testing (UAT) both Manual and automated scripts for various submission formats and administrative tasks
• Oversaw the UAT testing process
• Produced instructional videos covering various submission processes and admin activities

Additional Activities

• Ad-hoc Request Management
• RFP Support
• Return to Office POC
• Compliance SPOC
• Team Engagement
• SPOC for Awards Nominations and Scrutiny

• Received Leadership DNA award twice
• Received Star business awards
• Received two numero awards
• Successfully completed emerging leading program
• Trained on submission publishing in docuBridge from Lorenz docuBridge team
• Trained on 'Train the Trainer' in docuBridge from Lorenz docuBridge team
• Certified trainer from Accenture Train the Trainer from learning team
• Multiple appreciations from Clients
• Received Top performer from last 4 years consecutively