Business Architect with over 12 years of successful experience in business analysis, requirements management and product design. Recognized consistently for performance excellence. Strengths
in agile product ownership backed by training in finance and strategy.
Investment Management
Technology Leadership.
Business requirements management
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· Mortgage Insurance underwriting: Low touch – No touch, end to end processing of Mortgage Insurance applications to increase throughput and reduce turn around time for evaluating mortgage insurance applications.
· Real Estate Services: Unified Customer Portal for Real Estate Services, to establish best-in-class customer touchpoints and user experience while enabling users to engage with client's services easily in a single location. Created a unified portal that aided in driving revenue and contributing to building client's servicing pillars into a market-leading enterprise.
· Education Loans: Design and build a consumer facing application and the underlying loan origination system to increase client's market share in the US educational loan market.
· Wealth Management: 'New Business Onboarding' module of UK's leading wealth management platform, as part of a digital transformation program to enhance customer experience and decrease manual intervention.