Toworkinanorganizationthatcanfullytapthepotentialinme,byproviding an intellectually stimulating and nourishing environment where I can contribute the best in return.
Overview
5
5
years of professional experience
40
40
years of post-secondary education
Work History
Maintainingthe relevantdatain thewebportal
12.2021 - Current
EXCEL
Executive-Collections | Piramal Capital & Housing Finance
Area of Expertise, Analyse customer accounts to determine whether it is considered delinquent
Prepare and send notifications of payments past due
Assist customers in finding a way to meet financial obligations without getting further behind
Place phone calls to customers to remind them of payments and account balance
Prepare delinquent account reports for management
Payment Assistance Executive
Dewan Housing Finance Corporation
09.2019 - 12.2021
General maintenance of delinquent accounts including making collection calls,sendingoutletters,makingandcorrecting payments, and assisting
Handling high bill complaints,ProducedeIinquentnotices,Handle service terminations, baddebts, andadjustments
Also am skilled with de-escalating volatile situations with angry or irritated customers
Skills Used Customer service anddata entry
Included Reclaiming overdrafts caused by electronic funds transfers
Collecting funds from non-paid 3rd party checks || Counseling habitual
PreparingMIS reports on weeklyand Monthlybasis
Coordinating with the Vendors to Update the Pending Bills Due and forwarding the sameto Accounts team.
Technical Support Executive
09.2017 - 08.2019
Coordinating with customersallover Indiaandresolving the client issues
Transferring the Data server tomain server
PreparingtheoverallIVRCallreportoftheIndividualEngineerin a monthly basis
Working on Linux OS & trouble shooting.
Education
10th -
KARNATAKA STATE SECONDARY
BOARD
SRI GURU REVANASIDDESWAR HIGH SCHOLL
PUC - undefined
GOVERNMENT COLLEGE
BBA - undefined
RCUB UNIVERSITY
GOVT - undefined
Skills
QUALITIESundefined
Timeline
- Maintainingthe relevantdatain thewebportal
12.2021 - Current
Payment Assistance Executive - Dewan Housing Finance Corporation
09.2019 - 12.2021
Technical Support Executive -
09.2017 - 08.2019
KARNATAKA STATE SECONDARY
BOARD
SRI GURU REVANASIDDESWAR HIGH SCHOLL - 10th,