SIDDAYYA HIREMATH
Quarters, Landmark, Bengaluru,KA
Summary
Toworkinanorganizationthatcanfullytapthepotentialinme,byproviding an intellectually stimulating and nourishing environment where I can contribute the best in return.
Overview
5
5
years of professional experience
40
40
years of post-secondary education
Work History
Maintainingthe relevantdatain thewebportal
12.2021 - Current
- EXCEL
- Executive-Collections | Piramal Capital & Housing Finance
- Area of Expertise, Analyse customer accounts to determine whether it is considered delinquent
- Prepare and send notifications of payments past due
- Assist customers in finding a way to meet financial obligations without getting further behind
- Place phone calls to customers to remind them of payments and account balance
- Prepare delinquent account reports for management
Payment Assistance Executive
Dewan Housing Finance Corporation
09.2019 - 12.2021
- General maintenance of delinquent accounts including making collection calls,sendingoutletters,makingandcorrecting payments, and assisting
- Handling high bill complaints,ProducedeIinquentnotices,Handle service terminations, baddebts, andadjustments
- Also am skilled with de-escalating volatile situations with angry or irritated customers
- Skills Used Customer service anddata entry
- Included Reclaiming overdrafts caused by electronic funds transfers
- Collecting funds from non-paid 3rd party checks || Counseling habitual
- PreparingMIS reports on weeklyand Monthlybasis
- Coordinating with the Vendors to Update the Pending Bills Due and forwarding the sameto Accounts team.
Technical Support Executive
09.2017 - 08.2019
- Coordinating with customersallover Indiaandresolving the client issues
- Transferring the Data server tomain server
- PreparingtheoverallIVRCallreportoftheIndividualEngineerin a monthly basis
- Working on Linux OS & trouble shooting.
Education
10th -
PUC - undefined
BBA - undefined
GOVT - undefined
Skills
QUALITIESAggressiveself-starterwithagreatattitudeandstrong organizational skillsAbility towork under pressure ofquotaandadapt toachanging environmentManage/overcome prospectobjectionsExcellentverbalandwrittencommunication skillsAdding Value to the organizationNationality: IndianLanguages KnownKannada, English, HindiPermanent Address: Address: #37, Teachers Quarters, KNarayanapura, KothanorPostLandmark near Govt hospital,Bengaluru–560077
Timeline
- Maintainingthe relevantdatain thewebportal
12.2021 - Current
Payment Assistance Executive - Dewan Housing Finance Corporation
09.2019 - 12.2021
Technical Support Executive -
09.2017 - 08.2019
KARNATAKA STATE SECONDARY
BOARD
SRI GURU REVANASIDDESWAR HIGH SCHOLL - 10th,
GOVERNMENT COLLEGE - PUC,
RCUB UNIVERSITY - BBA,
- GOVT,