Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Siddharth Gupta

Ludhiana, Punjab

Summary

  • With 4.4 years of expertise in administering end-to-end services and customizing itineraries for continents such as Europe, the US, Canada, and Australia and rest popular destinations as well, additionally skilled in B2B and B2C profiles.
  • Furthermore, an intermediate amount of practical knowledge with Amadeus exclusively and tourist visas (particularly Schengen visas).
  • With one year of team handling and customer service experience, capable of managing both GIT and FIT operations.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Senior Travel Consultant

ALR Aviation
04.2023 - 11.2023
  • Booked reservations for travel, hotels, rental cars and special events such as tours and excursions.
  • Used company and vendor marketing resources to educate customers and close sales.
  • Handled sensitive personal data with discretion.
  • Conducted research and prepared meticulous travel itineraries complete with pricing, accommodation, airfare, transfer and tour information.
  • Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations.

Travel Consultant

Sky Fly Global
10.2021 - 02.2023
  • Client Consultation: Understand clients' travel preferences, needs, and budgets to tailor travel itineraries accordingly.
  • Itinerary Planning: Create customized travel packages, suggesting destinations, activities, and accommodations based on client preferences.
  • Booking Arrangements: Make reservations for flights, hotels, rental cars, and other travel-related services, ensuring accuracy and efficiency.
  • Travel Documentation: Assist clients with visas, passports, and any other required travel documents.
  • Budget Management: Provide cost estimates, seek cost-effective options, and manage client budgets effectively. .
  • Customer Service: Offer exceptional customer service throughout the booking process and during clients' travels, addressing any issues or concerns promptly.
  • Crisis Management: Handle unexpected travel disruptions, such as flight cancellations or emergencies, by providing alternative solutions.
  • Sales and Promotion: Promote travel packages, deals, and special offers to generate sales and revenue.
  • Record Keeping: Maintain accurate records of bookings, payments, and client information

Travel Agent Assistant

LTC Travels
09.2019 - 05.2021
  • Domestic Itinerary Preparations-
  • Domestic Flight Bookings.
  • Marketing.
  • Customer Support.
  • Walk-in Conversations.


Education

Bachelor's of Travel And Tourism Management - Tourism Management

Punjab College of Technical Education
Ludhiana
06.2022

Senior Secondary - Humanities

Kundan Vidya Mandir
Ludhiana
02.2019

Skills

  • Client Relations
  • Client Amenities
  • Research
  • Itineraries
  • Administrative Tasks
  • Mentoring and Training
  • Global Destinations
  • Marketing
  • Relationship Management
  • Crisis Management
  • Cash Management

Accomplishments

  • Increased sales by 57% for a new opened firm for the packages section.
  • Took GIT to Switzerland, Singapore, Dubai, Spain, USA.
  • "Performer of the Month", awarded for regular 4 months in a row.

Certification

  • GDS Air Fare & Ticketing Course- IATA

Languages

English
Upper intermediate (B2)
Hindi
Intermediate (B1)

Timeline

Senior Travel Consultant

ALR Aviation
04.2023 - 11.2023

Travel Consultant

Sky Fly Global
10.2021 - 02.2023

Travel Agent Assistant

LTC Travels
09.2019 - 05.2021

Bachelor's of Travel And Tourism Management - Tourism Management

Punjab College of Technical Education

Senior Secondary - Humanities

Kundan Vidya Mandir

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Siddharth Gupta