Summary
Overview
Work History
Education
Skills
Certification
EXTRACURRICULAR ACTIVITIES
Timeline
Generic

SIDDHANT DEORUKHKAR

Thane

Summary

Dynamic professional with extensive experience in KYC/AML compliance, customer due diligence (CDD), and transaction monitoring, demonstrating a strong foundation in insurance operations, including claims processing, fraud detection, and risk assessment. Possesses deep knowledge of regulatory compliance frameworks such as FATF, PMLA, OFAC, and RBI/SEBI guidelines, enabling effective navigation of complex compliance landscapes. Proficient in Power BI, advanced Excel, and SQL, facilitating robust compliance reporting and insightful data analysis. Recognized for delivering accuracy and fostering problem-solving through effective cross-team collaboration in risk and compliance functions.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Operation Customer Expert 1

Teleperformance
07.2025 - 10.2025
  • Managed end-to-end transaction monitoring and fraud investigations for current accounts, cards, e-wallets, and merchant transactions.
  • Executed CDD/EDD processes, verifying the source of funds (SOF) and the source of wealth (SOW) to ensure KYC/AML compliance across EU jurisdictions.
  • Developed comprehensive customer and merchant risk profiles through managed onboarding and behavioral monitoring.
  • Investigated complex AML alerts, including smurfing and account takeover, preparing detailed investigation reports, periodic reviews, and escalations, and filed SARs using German templates.
  • Verified comprehensive KYC documentation, including personal IDs, entity records, addresses, tax details, and UBO information, ensuring strict adherence to regulatory standards.
  • Automated AFC workflows by leveraging key AML, fraud platforms such as Backoffice, Adyen (PSP), and Next Matter.

Analyst - Insurance Operation

Marsh Mclennan Global Services
06.2024 - 07.2025
  • Applied strong expertise in claims handling, policy evaluation, settlement coordination, and regulatory compliance.
  • Managed high-volume workloads, resolving complex cases, and delivering accurate, customer-focused service.
  • Collaborated effectively with global clients, onshore teams, and cross-functional stakeholders.
  • Processed over 20 daily claims, handling FNOL and FROI across BOP, WC, Auto, GL, P&C, Marine, and Liability insurance lines.
  • Interpreted policy coverages, established reserves, and supported timely claim resolution.
  • Utilized Salesforce, QlikView, MS Excel, and client back-office claim systems for efficient operations.

MIS FINANCE INTERN

TRADE BRIDGE TRADITIONAL B2B AGRO-COMMODITY ECOSYSTEM
06.2023 - 08.2023
  • Supported management decision-making by preparing updated Excel tables, charts, and pivot reports.
  • Developed and maintained daily and weekly productivity reports on the MIS dashboard.
  • Managed data accurately using MS Excel tools, including pivot tables, macros, VBA code, and data validation.
  • Performed SQL-based data extraction, cleaning, and validation.

Data Entry Operator

Integrated Personnel Services Ltd
08.2021 - 03.2022
  • Accurately entered and updated customer and loan details (Personal, Housing, Business, 2-Wheeler loans) into the banking system.
  • Verified KYC documents and ensured data compliance with RBI and bank policies.
  • Maintained customer records by cross-checking inputs against original documents to ensure 100% accuracy.
  • Performed CIBIL score checks and recorded results for loan eligibility assessment.
  • Handled pre-disbursement data entry, documentation, and loan disbursement updates.
  • Generated daily/weekly MIS reports and assisted in data analysis for loan processing.
  • Ensured timely completion of backend loan processing tasks while meeting turnaround timelines.
  • Coordinated with internal teams to resolve discrepancies in data or documentation.
  • Maintained confidentiality of sensitive customer financial data as per banking standards.

Process Associate

Data Mark BPO Service P.V.T L.T.D
07.2020 - 07.2021
  • Managed end-to-end chargeback and dispute processes for the U.S Clients across Visa and Mastercard schemes.
  • Ensured compliance with Reg E, Reg Z, and NACHA guidelines while resolving complex disputes.
  • Investigated fraudulent account activities, and initiated chargebacks for affected cardholders.
  • Processed 100+ dispute cases daily across Chargeback, Pre-Arbitration, Arbitration, and Pre-Compliance stages.
  • Leveraged Salesforce, Portfolio Viewer, Visa Online, MiKA, and Scully to manage end-to-end dispute resolution, conduct transaction investigations, file chargebacks, and ensure regulatory compliance.
  • Utilized Salesforce, Portfolio Viewer, Visa Online, MIKA, and Scully for efficient dispute resolution.
  • Coordinated with internal teams to resolve merchant queries, and escalate critical issues.
    Monitored daily MIS, productivity, and settlement reports to maintain operational efficiency.
  • Suggested process improvements to enhance dispute resolution workflows and client satisfaction.

Education

PGDM FINANCE -

DES JS Kothari Business School [AICTE APPROVED]
Dadar
03-2024

BACHELOR FINANCE MARKETING -

Mulund College Of Commerce
Mulund
04-2022

Skills

  • KYC/AML
  • Fraud analysis and investigation
  • SAR Filing
  • Payment processing and transaction lifecycle
  • CDD/EDD
  • SAR
  • Claims management
  • Transaction monitoring

Certification

  • IMS Pro School Institute, Thane, Maharashtra, Business Analytics Plus, N.S.D.C Certificate, January 1, 2023
  • Jles Institute, Tech Mahindra Foundation, Thane, Maharashtra, DAF (Diploma in Accounting and Finance), January 1, 2020
  • JS Kothari Business School, Dadar, Maharashtra, DALE CARNEGIE [POWER YOUR PRESENTATION] & [SALES TRAINING], 2023-01-01.
  • AML/KYC Certification Program, HTP, Hireyy (2025)
  • TP Global Anti-Corruption Training(2025)

EXTRACURRICULAR ACTIVITIES

Third Bridge - Client Service Delivery Job Simulation on Forage - October 2025

  • Completed a job simulation involving client service delivery for Third Bridge, navigating through complex industry analysis and expert engagement strategies to deliver actionable insights for a client project.
  • Leveraged strategic research techniques and analytical skills to conduct a comprehensive value chain analysis of the sneaker industry, identifying key stakeholders and market dynamics critical for informed decision-making.
  • Developed and presented expert profiles and a persuasive pitch, demonstrating written and oral communication skills.

JPMorgan Chase & Co. Excel Skills Job Simulation on Forage - August 2024

  • Acquired proficient command of Excel functionalities and data analysis techniques, including data cleansing, and manipulation, and conditional formatting techniques.
  • Acquired proficiency in automation by learning to record macros and script in Visual Basic for Applications (VBA), developing two functional macros integrated with buttons using account sales data.
  • Gained expertise in data visualization and storytelling using Excel and PowerPoint by creating impactful charts and interactive dashboards.

PwC Switzerland Power BI Job Simulation on Forage - June 2024

  • Completed a job simulation where I strengthened my PowerBI skills to better understand clients and their data visualisation needs.
  • Demonstrated expertise in data visualization through the creation of Power BI dashboards that effectively conveyed KPIs, showcasing the ability to respond to client requests with well-designed solutions.
  • Strong communication skills reflected in the concise and informative email communication with engagement partners, delivering valuable insights and actionable suggestions based on data analysis.
  • Leveraged analytical problem-solving skills to examine HR data, particularly focusing on gender-related KPIs, and identified root causes for gender balance issues at the executive management level, highlighting a commitment to data-driven decision-making.

Timeline

Operation Customer Expert 1

Teleperformance
07.2025 - 10.2025

Analyst - Insurance Operation

Marsh Mclennan Global Services
06.2024 - 07.2025

MIS FINANCE INTERN

TRADE BRIDGE TRADITIONAL B2B AGRO-COMMODITY ECOSYSTEM
06.2023 - 08.2023

Data Entry Operator

Integrated Personnel Services Ltd
08.2021 - 03.2022

Process Associate

Data Mark BPO Service P.V.T L.T.D
07.2020 - 07.2021

BACHELOR FINANCE MARKETING -

Mulund College Of Commerce

PGDM FINANCE -

DES JS Kothari Business School [AICTE APPROVED]
SIDDHANT DEORUKHKAR