Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Siddhant Dutta

Bengaluru

Summary

Consultant with extensive experience in enhancing operational efficiency across various industries. Proven ability to implement and adhere to the latest standards and regulations, ensuring compliance and organizational success. Skilled in developing strategic roadmaps that drive achievement of challenging goals.

Overview

5
5
years of professional experience

Work History

SAP Technical Support Consultant

SAP LABS
Bengaluru
11.2023 - Current
  • Supporting over 3,000 customers in optimizing their daily business operations through SAP S/4HANA Public Cloud.
  • Analyzed client requirements to recommend SAP solutions.
  • Collaborated with cross-functional teams to design implementation strategies.
  • Developed training materials for end-users on SAP software features.
  • Conducted system testing to ensure functionality and performance standards.
  • Assisted clients in troubleshooting technical issues related to SAP applications.
  • Provided advice on operational processes, business development initiatives, organizational changes and other areas of improvement.
  • Reviewed existing policies and procedures to suggest necessary improvements.

SAP Solution Manager Consultant

Accenture
Gurugram
02.2022 - 11.2023
  • Implemented SAP Solution Manager to enhance project management efficiency.
  • Analyzed system performance data, identifying key areas for optimization.
  • Documented technical specifications and user manuals for end-user guidance.
  • Supported incident management through prompt troubleshooting of technical issues.
  • Managed team schedules and assignments to optimize resource allocation.

SAP Monitoring and Tools Consultatnt

Accenture
Gurugram
12.2020 - 02.2022
  • Analyzed client needs to create tailored business solutions.
  • Developed training materials to enhance team knowledge and skills.
  • Managed stakeholder communications to ensure alignment with project goals.
  • Evaluated processes to identify areas for improvement and efficiency gains.
  • Provided insights on operational processes, business development initiatives, and organizational changes.
  • Analyzed complex information from various sources to identify patterns and trends.
  • Collaborated with stakeholders to define project scope, objectives, and deliverables.

Education

Bachelor of Technology - Computer Science

KIIT University
Bhubaneswar
09-2020

Intermediate - Science

Mantora Public School
Kanpur
04-2015

Class 10th -

Methodist High School
Kanpur
04-2013

Skills

  • SAP S/4HANA Public Cloud
  • System testing
  • Technical troubleshooting
  • Business process optimization
  • Team collaboration
  • Customer support
  • Issue resolution
  • Client rapport

Accomplishments

  • ATCI_EUROPE Market Apex Award for extra ordinary performance on the client side
  • Vote of thanks/Kudos for exceptional collaboration with third party vendors for deploying new projects on the client side.
  • Operational excellence for high CES scores, KCS focus, Pulse, swarming, and all other related parameters
  • National member of the Human Rights Commission, NHRC
  • Donor in UNICEF India, non profit organization protecting and promoting children rights

Timeline

SAP Technical Support Consultant

SAP LABS
11.2023 - Current

SAP Solution Manager Consultant

Accenture
02.2022 - 11.2023

SAP Monitoring and Tools Consultatnt

Accenture
12.2020 - 02.2022

Bachelor of Technology - Computer Science

KIIT University

Intermediate - Science

Mantora Public School

Class 10th -

Methodist High School

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Siddhant Dutta