SIDDHANT JADHAV
HOSPITALITY
MUMBAI
Summary
Experienced Front Desk professional offering superior hospitality service. Highly skilled in managing reservations, mitigating dissatisfaction and increasing guest loyalty through targeted service. Proficient in [Software] and [Software], with friendly and decisive approach to resolving challenges. Dedicated [Job Title] with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Seasoned Hospitality professional competent in keeping guest needs balanced with business targets. Highly organized in handling administrative functions, leading teams and coordinating facility services. Smooth and efficient multitasker and planner.
Overview
3
3
years of professional experience
6
6
years of post-secondary education
5
5
Languages
Work History
F&B Executive
CLOSSAL HOSPITALITY (KYND CAFE & BAR)
PUNE
01.2021 - Current
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Contacted housekeeping staff and maintenance department to resolve issues with guest rooms.
- Monitored office supplies by checking inventory and placing orders.
- Stored guest valuables in safe and individual boxes for security.
- Collected room deposits, fees and payments.
- Kept accounts in balance and ran daily reports to verify totals.
F&B Executive
RABDITTA HOTELS PVT.LTD (DRINKERY 51)
MUMBAI
01.2019 - 02.2020
- Trained new team members on company procedures, customer service and issue resolution.
- Used quick response and dynamic service skills to build relationships with patrons and improve customer retention rate.
F&B Executive
The St. Regis Mumbai
MUMBAI
06.2018 - 11.2018
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Introduced customers to resort amenities with pleasant and helpful demeanor.
F&B Captain
The Taj Mahal Palace
MUMBAI
03.2017 - 10.2017
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Used quick response and dynamic service skills to build relationships with patrons and improve customer retention rate.
Education
Bachelor of Science in Hospitality & TOURISM - Hospitality Administration And Management
Institute of Hotel Management, Catering Technology
MUMBAI,MAHARASHTRA,INDIA 06.2014 - 03.2017
Bachelor of Commerce -
Ramnarain Ruia College of Science And Arts
MUMBAI,MAHARASHTRA,INDIA 06.2012 - 05.2014
Secondary School Certificate -
Sir C. J. High School (Secondary)
MUMBAI,MAHARASHTRA,DADAR 06.2011 - 05.2012
Skills
Reports for senior management
Additional Information
NAME : SIDDHANT SURESH JADHAV
ADDRESS : TARDEO POLICE COLONY,B4/23,MUMBAI 400034
BIRTH DATE : 01/11/1996
NATIONALITY : INDIAN
Timeline
F&B Executive
CLOSSAL HOSPITALITY (KYND CAFE & BAR)
01.2021 - Current
F&B Executive
RABDITTA HOTELS PVT.LTD (DRINKERY 51)
01.2019 - 02.2020
F&B Executive
The St. Regis Mumbai
06.2018 - 11.2018
F&B Captain
The Taj Mahal Palace
03.2017 - 10.2017
Bachelor of Science in Hospitality & TOURISM - Hospitality Administration And Management
Institute of Hotel Management, Catering Technology
06.2014 - 03.2017
Bachelor of Commerce -
Ramnarain Ruia College of Science And Arts
06.2012 - 05.2014
Secondary School Certificate -
Sir C. J. High School (Secondary)
06.2011 - 05.2012
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