SIDDHANT MUDALIAR
Bengaluru,KA
Summary
Experienced banking professional with 8+ years of expertise in the foreign banking sector. Proficient in a wide range of banking products and processes, ensuring comprehensive knowledge to meet client needs. Skilled in utilizing data analytical tools to drive informed decision-making and enhance operational efficiency. Committed to delivering exceptional customer service and maintaining a strong track record of success in the industry.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Business Analyst
Standard Chartered Global Business Services
02.2023 - Current
- Commercial Analytics Platform Analyst
- Conducted entity mapping from vendor sources to ensure accurate integration of data across the platform
- Monitored and maintained the PMI and Financial Dashboards, ensuring data accuracy and seamless operation
- Collaborated with stakeholders to gather requirements and design new dashboards to meet business needs
- Liaised with the development team, providing detailed suggestions and feedback based on stakeholder input to enhance platform functionality
- Executed User Acceptance Testing (UAT) for all dashboards to validate accuracy and functionality
- Performed User Verification Testing (UVT) for dashboards before go-live to ensure successful implementation and alignment with requirements
- Designed and executed workflow for daily monitoring process for 25 markets on SharePoint
- Collaborated with Business partners, Subject Matter Experts and technical developers for delivery and implementation of the solution tool
- Maintained close contact with the Market SPOCs to provide support during UAT and Go Live
- Drafted artefacts such as BRD, FRD and ensured the requirements were captured and communicated to the Development team
- Provided product demo to the business stakeholders, market SPOCs and other focused groups to help and understand the product and to-be process
- Created user guide and assisted the end users to perform the UAT phase
- Attended the issues and queries from the end users and tracked them to closure
- Analyzed the risk related to the observations with the existing organization policy/process guidelines
- Monitored post implementation product performance
- Resulted in annual cost and FTE save
- Streamlined CDD process for all the global markets
- Understanding the entire process, finding the loopholes, and discussing the issues with the business stakeholders, market SPOCs and other focused groups
- Liaised with market SPOCs for process gap analysis, gathering the data as per the requirement
- Organized daily call with market SPOCs and business stakeholders to understand the issues that were facing and providing the appropriate solutions
- Prepared and presented weekly dashboard on the progress of process implementation across various committees and other forums
- Resulted in reduction of pending cases for update
- Business Analyst for initiative under Client Manager Pillars in CCIB Domain
- Worked on Data Design Strategy and Architecture (DDSA) and Data Impact Assessment (DIA) for Data Domain Owner (DDO) Approval
- Worked on the POC for various in scope processes
Associate Manager- Business Enablement CCIB
Standard Chartered Bank
01.2020 - 01.2023
- Nodal Officer, representing Corporate, Commercial & Institutional Banking (CCIB) to other Financial Institutions, Regulators & Government Departments
- Monitoring of Current Account database as per regulatory circular
- Timely implementation of the regulatory laws and requirements or any changes and embedding them in BAU
- Effective engagement with Compliance by roping in relevant stakeholders for the different regulations
- Reviewing and updating DOIs for internal stakeholders for new process implementation
- Co-ordinating with various stakeholders for submission of information pertaining to Regulatory Reporting
- Working with segments and regional CIB teams in co-coordinating audit for CIB (regulatory, GIA, LRM, Concurrent Audit, etc) in the region including tracking relevant audit issues and appropriate management action
- Timely Support as Governance for GBS Activities such as static data, SCI, etc and CDD CET
- Preparing Business Continuity Plan (BCP) / Business Impact Analysis BIA documents (Mumbai) for the floor and revising the same on half yearly basis
- Providing automated system-based solutions for bringing an improvement in processes
- Worked closely with Regional COO, Internal Stakeholder & Local Regulators in driving specific ad hoc projects or initiatives
- Worked closely with third party vendors like Credit Information bureaus, other banks/Financial Institutions, third party Vendors, Legal audit, and regulators
Client Manager Specialist CIB
Standard Chartered Bank
09.2017 - 12.2019
- Governance & Control Activities such as Dashboard for all segments & Governance Tracker
- Maintaining track of ARMs & RMs movement
- Tagging New RMs & ARMs for clients in entire system
- Monitoring of Excess & Past due on daily basis
- Tracking & circulating Overdue / Delay from RMs & ARMs on daily basis
- Monitoring Weekly & Monthly Special Mentioned Accounts & reporting it to Finance team as per Local Regulatory policy
- Supporting Business team with any data required for their business
- Tracking Overdue Mandatory E learning as per Compliance Policy
- Tracking and follow- up with Credit Bureau for Portfolio Review Report
CIC Specialist
Kelly Services
08.2015 - 08.2017
- Worked for Standard Chartered Bank under Kelly Services Payroll
- Governance & Control Activities such as Dashboard for all segments & Governance Tracker
- Maintaining track of ARMs & RMs movement
- Tagging New RMs & ARMs for clients in entire system
- Monitoring of Excess & Past due on daily basis
- Tracking & circulating Overdue / Delay from RMs & ARMs on daily basis
- Monitoring Weekly & Monthly Special Mentioned Accounts & reporting it to Finance team as per Local Regulatory policy
- Supporting Business team with any data required for their business
- Tracking Overdue Mandatory E learning as per Compliance Policy
- Tracking and follow- up with Credit Bureau for Portfolio Review Report
- All ad hoc Data Entry activities
Operations Executive
Appco Group
12.2013 - 06.2015
- Worked for Client- Future Generali Insurance Company Limited
- Preparation of Daily & Monthly Sales Tracker & sharing with the sales team for their review and understanding on the team performance
- Preparation of Monthly Sales Report & sharing with Sales Head & COO to analyze the performance done by Sales Team
- Calling Customer for Verification and guide the customer about the insurance (health/accidental) purchased by them
- Understanding and resolving customer’s query about the insurance product or any issues faced by them
- Analysis of Customer Database
- Preparation and Maintaining Weekly Call Tracker to understand the response of Customers
Education
MBA - Marketing
Welingkar Institute of Management Studies
Mumbai, India06-2019
Bachelor of Arts - Advertising
Patkar- Varde College of Science, Commerce & Arts
Mumbai, India05-2013
Skills
- Proficient in English
- Skilled in business requirements and functional requirements documentation
- Agile Methodology
- Requirement Gathering
- Stakeholder Management
- Proficient in Excel and PowerPoint
- Knowledge of Power BI, Tableau, Python, SharePoint, and MS Access
- User Stories
- UAT
- Business Analysis
- Requirement Analysis
- GAP Analysis
Certification
- Post-Graduation Diploma in Data Analytics
- Purdue University in collaboration with Simplilearn
- 79113052
- Issued Aug 2023
Timeline
Business Analyst
Standard Chartered Global Business Services
02.2023 - Current
Associate Manager- Business Enablement CCIB
Standard Chartered Bank
01.2020 - 01.2023
Client Manager Specialist CIB
Standard Chartered Bank
09.2017 - 12.2019
CIC Specialist
Kelly Services
08.2015 - 08.2017
Operations Executive
Appco Group
12.2013 - 06.2015
MBA - Marketing
Welingkar Institute of Management Studies
Bachelor of Arts - Advertising
Patkar- Varde College of Science, Commerce & Arts
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