Siddhant Rautray

● Assist in the maintenance and monitoring of keyword bids, account daily & monthly budget

● Monitor and prioritize the IAM requests that flow into the queue

● Assign access management tasks to the relevant teams and ensure SLA compliance

● Perform random quality checks and flag hygiene issues to the responsible Team Managers

● Identify improvement areas and drive process improvement initiatives within teams

● Develop audit controls and monitor compliance with laws and regulation in addition to managing high-volume and high-value accounts

● Analyze and report daily/monthly reconciliation results to the management team

● Design/Test a product solution as per the agile lifecycle

● Perform manual and automated testing of the product

● Product ownership: created comprehensive functional requirements and prioritized them for all sprint meetings

● Assist product owners in managing User Acceptance Testing

● Assist in creating supporting documentation and administrative reports (e.g. Test Execution Reports, Status Reports, Dashboards, Metrics, etc.)

● Support in deployment activities such as training, development of user guides and manuals, pilot support

● Perform application management activities (Admin Activities & Data Validation)

● Perform business validation and regression testing during Sprints

• Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
• Conducted interviews with key business users to collect information on business processes and user requirements.
• Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
• Improved business direction by prioritizing customers and implementing changes based on collected feedback.
• Performed gap analysis to identify areas of improvement.
• Generated business intelligence reports to inform strategic decision-making.
• Provided technical support for troubleshooting analytics and reporting issues.
• Generated ad-hoc reports to evaluate specific business requirements.
• Deployed predictive analytics models to forecast future trends.
• Analyzed data to identify root causes of problems and recommend corrective actions.
• Created dashboards to monitor and track key performance indicators.
• Identified patterns and trends in large data sets and provided actionable insights.
• Generated standard and custom reports to provide insights into business performance.

• Worked flexible hours across night, weekend and holiday shifts.
• POC for the technical and functional issues and implementation for the clients
• Analyzed Clients’ market demand forecast sales, business metrics and monitor inventory levels and supply chains based on their trend reports
• Leverage technology systems and tools for report rendering, task management, execution, and delivery
• Create or modify customer agreements and work with Legal and Account Managers to deliver finalized versions to clients
• Improved customer service satisfaction by providing RCA’s and eased their work load
• Excellent communication skills, both verbal and written.
• Developed strong communication and organizational skills through working on group projects.
• Organized and detail-oriented with a strong work ethic.
• Applied effective time management techniques to meet tight deadlines.