Siddhant Sharma
Product Manager
Hyderabad
Summary
Results-oriented professional with a proven track record of overseeing and successfully completing large projects. Skilled in planning, prioritizing, and implementing activities for project success. Experienced in designing, developing, and implementing all aspects of complex projects. Adept at representing the company with dignity and professionalism. Committed to seeing demanding projects through to fruition and achieving set goals, even under pressure. Dedicated to providing excellent service and ensuring customer satisfaction. Focused on maintaining quality and efficiency in all endeavors. Continuously striving for professional growth and development.
Overview
13
13
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
Work History
Product Manager
Oracle
Hyderabad
07.2021 - Current
- Working as part of a team that acts as the central resource and driving force for the design, process, manufacturing, test, quality and marketing of product(s) as they move from conception to distribution
- Organize interdepartmental activities ensuring completion of the project/product on schedule and within budget
- Define product specifications and or strategy
- Respond to feature and functionality questions from the various channels, including both internal/external customers and vendors
- Gather and analyze information to define product specifications and review design specifications
- Communicate product strategy and functionality
- Initiate and foster relationships with other groups
- Review product documentation and collateral
- Ensure successful product releases based on corporate priorities
- Responsible for design, process, manufacture, test, quality, and marketing of products from conception to distribution
- Assist with the preparation of documentation, both on assigned and generic projects, including release notes, newsletters, online help, etc
- Assist with the preparation, organization and implementation of beta installation and conduct 1st/2nd line support during the beta process.
Implementation Consultant
Oracle Corporation
12.2013 - 01.2017
- Going to hotels for the Configuration of the Property Management System-Opera
- Conducting Training in the Hotel for the software
- Handling support cases when in office which include configuration issues as well as front office stationery modifications and Opera Simple Reports
- Certified employee for the software as designated by the company through various exams and trainings conducted in the company.
Team Leader
Jaypee Hotels
07.2011 - 11.2013
- Supervising and advising team members to work with the Standard Procedures for the department as well as coordinating with other departments for the smooth synchronization of the same
- Supervising and coordinating with all personnel assigned in different areas within a department for their periodical training and development
- Maintaining stock replenishment norms and par stocks of Collateral and operating equipment as well as maintaining inventory control procedures
- Allotment of guest rooms to the guests as per their request and preferences
- Maintaining the store requisitions for the department
- Managing the Front Desk Area for the day to day smooth functioning of the department
- Attending to guest needs and queries and making sure they are met in the stipulated time frame
- Making sure the tasks are conducted as per the Standard Operating Procedure of the Hotel
- Keeping a close follow-up within the department and inter department to maintain the smooth functioning of the department
- Making the environment ready for night audit during night shift by going through the reports (Guest in house rate check, rate variance report)
- Preparing the daily reports for the managers of the Hotel for their morning meeting
- Preparing the desk for the next day arrivals
- Keeping track of all the D.N.M.E
- (Did not meet expectation) for all the guests and the reasons for the week
- Taking care of the roster for the department
- Making sure the Team Members are aware of the movement of the day
- Conducting training in the department.
Senior Functional Analyst
Oracle Corporation
02.2019 - 06.2021
- As a Product Owner, I assist the team with all the software development life cycle, including gathering and translating business requirements into the functional design and specification, software testing, and documentation for releases and enhancements
- I always bring a high level of service and the ability to serve as an expert in their specialized product and market
- I interpret functional requirements into writing clear design documents used for development, creation of test scenarios, and documentation team to publish a customer-facing document
- Interact, liaise, and communicate status updates through development cycles
- Respond to feature and functionality questions from the various channels, including internal/external customers and vendors
- Provide pre-sales support, including customer presentations, meetings, high-level design reviews
- Maintain and publish demonstration environments
- Responsible for design, process, manufacture, test, quality, and marketing of products from conception to distribution
- Assist with the preparation of documentation, both on assigned and generic projects, including release notes, newsletters, online help, etc.
Associate Information Technology Consultant
ITC Infotech
Bengaluru
01.2017 - 01.2019
- Learning about the different hotel chains and their business practice
- Initiating project planning
- Helping the clients (hotels) in configuration of P.M.S
- (Property Management System), S&C (Sales and Catering), OXI (Opera Exchange Interface) and O.R.B
- (Oracle Report Builder) as per business standards and need
- Training of hotel personnel adhering to brand standards and work practices
- Offering Live Support on site and off site
- Conducting presentations and demonstrations; Interacting with client organizations
- Sharing new information with team members
- Supporting team members when on site
- Testing and troubleshooting problems
- Understanding client's system specifications, work practices and the nature of their operation; analyzing and making recommendations
- Performing hands-on analysis to identify business requirements.
Education
Bachelor - Tourism Studies
Indira Gandhi National Open University
Agra 07.2008 - 06.2011
Graduate - Hospitality Proficiency Program
Jaypee Hotels Training Centre
07.2008 - 01.2010
Skills
Consulting
Customer relations
Documentation
Front Office
Product Lifecycle Management
Product Development
Project Planning
Teamwork and Collaboration
Product Roadmaps
Critical Thinking
Agile Software Development
End to End Feature Delivery
Prioritization and Execution
Jira, Atlassian, Rally
Design thinking
Product Backlog Management
User Story Creation
Product Validation
Feature Prioritization
Customer Empathy
Problem-Solving
Personal Information
Registration Number: -67155769
Languages
Hindi
Bilingual or Proficient (C2)
Certification
Certified Scrum Product Owner
Timeline
PMC Level 1
05-2022
Certified Scrum Product Owner
03-2022
Product Manager
Oracle
07.2021 - Current
Senior Functional Analyst
Oracle Corporation
02.2019 - 06.2021
Associate Information Technology Consultant
ITC Infotech
01.2017 - 01.2019
Implementation Consultant
Oracle Corporation
12.2013 - 01.2017
Team Leader
Jaypee Hotels
07.2011 - 11.2013
Bachelor - Tourism Studies
Indira Gandhi National Open University
07.2008 - 06.2011
Graduate - Hospitality Proficiency Program
Jaypee Hotels Training Centre
07.2008 - 01.2010