Growth-focused marketing professional with nearly 7 years of experience in User Retention, CRM, and Performance Marketing. Proven ability to collaborate cross-functionally with Product & Tech to build data-driven marketing solutions. Specializes in lifecycle marketing, funnel optimization, and marketing automation across SMS, WhatsApp, Push, Email, and In-App channels with experimenting via A/B testing on different cohorts. Skilled in driving DAUs/MAUs, reducing churn, and scaling products through deep experimentation and segmentation.
Key Achievements:
✅ Reduced Churn rate by 20% within 2 months of lifecycle automation deployment.
✅ Increased DAUs & MAUs by 30% MoM consistently.
✅ Achieved single-day investment worth ₹1.5 Cr for Bonds product.
✅ Built complete CRM infra on CleverTap from scratch (Events, APIs, Journeys).
Key Achievements:
✅ Boosted disbursal rates by 50% through reward-based campaigns.
✅ Increased ZIP EMI activation from 22.1% to 48.6% in 6 months.
✅ Created pilot marketing campaigns for investment product (Xtra).
✅ Executed high-converting reward campaigns: Pulsar Bike, iPhone, Alexa Echo.
Key Achievements:
✅ Delivered MOM growth of 12-19% via upsell campaigns.
✅ Improved open rates of push/SMS campaigns by over 2x using behavior segmentation.
✅ Played key role in increasing app loan disbursements via high-intent triggers.
Key Achievements: