Dynamic Business Development Executive with proven success at Flow Supply Chain, excelling in lead generation and client relationship management. Adept at process optimization and cross-functional collaboration, I consistently deliver tailored logistics solutions that enhance customer satisfaction. Strong communicator with expertise in warehouse operations and a commitment to timely execution.
Overview
7
7
years of professional experience
Work History
Sales Executive
Dolphin Logistics and Supply Chain Management (India) Pvt. Ltd.
Mumbai
07.2025 - Current
Prioritized and organized tasks to efficiently accomplish service goals.
Identified needs of customers promptly and efficiently.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Developed strong client relationships through regular communication and follow-ups.
Coordinated logistics and supply chain operations to ensure timely deliveries.
Conducted market research to identify new business opportunities and trends.
Maintained accurate records of sales activities in company CRM systems.
Used cold calling and networking to sell products and services.
Sourced new sales opportunities through inbound lead follow-up.
Developed and implemented sales strategies to meet customer needs and increase revenue.
Cultivated relationships with existing customers to encourage repeat business.
Negotiated contracts with clients on behalf of the company.
Identified new potential markets and developed plans for targeting them.
Initiated contact with prospects via email campaigns or cold calls to generate leads.
Ensured compliance with sales policies, practices, and legal requirements.
Business Development Executive
Flow Supply Chain
11.2024 - 06.2025
Conducted cold calling, lead generation, and in-person meetings to acquire new clients
Researched potential market segments to identify key decision-makers
Understood client pain points in logistics and pitched customized 3PL solutions
Built and nurtured long-term client relationships through consistent follow-ups
Worked closely with operations to ensure service fulfilment and customer satisfaction
Assisted in pricing strategy and quote preparation for prospects
Participated in client onboarding and warehouse visits
Maintained a lead tracker and provided weekly business development reports
Supported creation of sales decks, brochures, and marketing content