SIDDHARTH BIRENDRA THAPA
Mumbai
Summary
Dynamic Junior Retail Assistant at INCS, adept at enhancing customer satisfaction through effective problem-solving and exceptional communication. Proven track record in automating data entry processes and maintaining precise financial records. Skilled in multitasking and inventory oversight, ensuring operational efficiency and accuracy in a fast-paced retail environment.
Overview
6
6
years of professional experience
Work History
Junior Retail Assistant
INCS (Defense Retail Outlet)
Mumbai
08.2019 - Current
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Utilized problem solving skills to resolve customer issues in a timely manner.
- Answered customer inquiries in person and over the phone regarding product availability, pricing, special orders.
- Developed automated processes for efficient data entry into the Tally database.
- Created and maintained financial spreadsheets and databases within the Tally system.
- Maintained accurate records of all transactions processed through the Tally system.
- Verified the accuracy of financial documents such as invoices and purchase orders.
Education
B. Com -
BJPC (Bayram Jeeja Boy College of Commerce)
Charni Road01.2019
HSC -
Bai Kabhi Bai High School And Junior College of Commerce
Fort01.2016
SSC -
St. Joseph’s High School
R.c Church, Colaba01.2014
Skills
- Customer relationship management
- Written communication
- Time management
- Product expertise
- Inventory oversight
- Sales analysis
- Dependability and punctuality
- Customer service orientation
- Multitasking proficiency
Languages
English, Hindi, Marathi
PERSONAL DETAILS
- Date of Birth: 03/09/1998
- Marital Status: Unmarried
- Nationality: Indian
- Religion: Hindu
Timeline
Junior Retail Assistant
INCS (Defense Retail Outlet)
08.2019 - Current
B. Com -
BJPC (Bayram Jeeja Boy College of Commerce)
HSC -
Bai Kabhi Bai High School And Junior College of Commerce
SSC -
St. Joseph’s High School
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