As a customer service executive, my primary objective is to ensure customer satisfaction by addressing inquiries and resolving any issues, creating a positive experience to build customer loyalty. On the other hand, as a sales executive, the main objective shifts towards driving revenue—acquiring new customers or upselling to existing ones to meet sales targets and contribute to the company's growth. So, while both roles are customer-centered, customer service is about support, and sales focuses on generating income.
Sales professional equipped with robust background in fostering client relationships and achieving sales targets. Known for strong focus on teamwork and delivering results. Adaptable to changing market conditions and skilled in persuasive communication and strategic planning.