Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
COMMUNICATION
LEADERSHIP
Timeline
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Siddharth Chiluveru

Melbourne

Summary

As a customer service executive, my primary objective is to ensure customer satisfaction by addressing inquiries and resolving any issues, creating a positive experience to build customer loyalty. On the other hand, as a sales executive, the main objective shifts towards driving revenue—acquiring new customers or upselling to existing ones to meet sales targets and contribute to the company's growth. So, while both roles are customer-centered, customer service is about support, and sales focuses on generating income.

Sales professional equipped with robust background in fostering client relationships and achieving sales targets. Known for strong focus on teamwork and delivering results. Adaptable to changing market conditions and skilled in persuasive communication and strategic planning.

Overview

5
5
years of professional experience

Work History

Sales Representative

GSA Energy Group
05.2025 - 07.2025

Customer service and sales executive

Go green Australia Pty Ltd
03.2024 - 05.2025

Customer service executive

24/7 customer PTV ltd
04.2023 - 03.2024

ML data associate

Amazon development Centre pvt Ltd
08.2020 - 10.2022

Education

MS - business analytics

Torrens University
Melbourne, vic
01.2026

Skills

  • Product marketing
  • Project management
  • Communication
  • Problem-solving
  • Customer service
  • Customer relations
  • Customer relationship building
  • Interpersonal communication skills
  • Sales expertise
  • Product and service knowledge
  • Complex Problem-solving
  • Client service
  • Customer retention
  • Product and service sales
  • Negotiation tactics
  • Sales closing
  • Sales strategy development
  • Process improvement
  • Objection handling

Accomplishments

  • Collaborated with team In Amazon in the development of a new product testing.
  • Supervised and trained new team of 15 members.

Languages

English
Bilingual or Proficient (C2)
Telugu
Bilingual or Proficient (C2)
Hindi
Upper intermediate (B2)

COMMUNICATION

Implemented new procedures and technologies that improved efficiency and streamlined operations.

LEADERSHIP

Successfully led a team to exceed sales goals while maintaining excellent customer satisfaction scores.

Timeline

Sales Representative

GSA Energy Group
05.2025 - 07.2025

Customer service and sales executive

Go green Australia Pty Ltd
03.2024 - 05.2025

Customer service executive

24/7 customer PTV ltd
04.2023 - 03.2024

ML data associate

Amazon development Centre pvt Ltd
08.2020 - 10.2022

MS - business analytics

Torrens University
Siddharth Chiluveru