Dynamic professional with a proven track record at Marsh McLennan, excelling in customer service and process improvement. Adept at analyzing data to enhance efficiency and training staff to elevate performance. Recognized for implementing strategies that significantly improved customer satisfaction and streamlined operations, fostering a collaborative team environment. Versatile specialist with results-driven and focused approach to completing work. Skilled leader, planner and problem-solver with several-year career in the field. Known for excellent attention to detail and great work ethic.