Attain proficiency in the art of management. Cultivate and imbibe good counseling and other practical skills imperative in the industry. Fuse the above to achieve a position of responsibility and work towards the organization's growth and progress.
▪ DBS Bank India Ltd.
o Datacenter Migration: It was a privilege to be part of 2 Datacenter Migration projects for the bank which included both the Primary and Secondary location migration.
o Laxmi Vilas Bank amalgamation: This is a lifetime opportunity for anyone to be part of an organizational level change. It was a great experience and wonderful experience of completing the integration of 2 different entities.
o IT Service Desk Transitioning: For improved Service Level and user experience the support partner for Service Desk was replaced and a successful transition of the services without business/user impact was completed during the peak COVID period. This was one of a transition of services which was completed with Remote support and adhering to the COVID lockdown guidelines.
▪ Cognizant Technology Solution
o Resource utilization: Optimum utilization of L1 & L2 resources. This helped in increasing the knowledge and provided more time in hand for the L3 resource. This also helped the operations team in reducing the cost of operations.
▪ Microland Ltd.
o Encryption Deployment: Ensuring client data security by deploying encryption on laptops. Encryption software was installed on all the existing and to be issued laptops and support was handed over to the local IT team.