Summary
Overview
Work History
Education
Skills
Certification
Languages
Accomplished Dashboards
Timeline
Generic
SIDDHARTH MATHUR

SIDDHARTH MATHUR

Pune

Summary

I am a dedicated professional specializing in Business Intelligence, Data Analysis, and Predictive Modelling. Leveraging industry-leading tools like Power BI, Tableau, and Salesforce, I excel at transforming intricate datasets into clear, actionable insights that drive business strategies. My proficiency spans a range of machine learning techniques, including regression, neural networks, and SVMs. This expertise allows me to anticipate market trends, ensuring that businesses are always one step ahead. In the banking sector, I've successfully managed operations, consistently delivering exemplary customer service. My specialization extends to wealth management, where I've offered tailored solutions to high-value clients, assisting with optimal investment strategies, and ensuring robust financial growth. Furthermore, my role as a Salesforce Administrator enriched my skill set, enabling the integration of Salesforce data into BI tools for enhanced real-time analysis. Communication is one of my strengths; I believe in fostering transparent and collaborative environments. My ability to simplify complex data scenarios ensures stakeholders always have a clear picture, allowing for informed decision-making. Staying updated with industry advancements is a commitment, ensuring that I consistently bring fresh, innovative solutions to the table.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Data Analyst and Consultant

TransUnion
10.2023 - Current

Data Analysis and Reporting :

  • Proficient in preparing, managing, and delivering Global Delivery BI reports and dashboards using SQL Server, Power BI, and Tableau.
  • Collaborate effectively with management team to enhance operational metrics and drive data-driven decision-making.
  • Developed and evolved Key Performance Indicators (KPIs) aligning with strategic goals, utilising Power BI and Tableau for visualisation.
  • Provide expert reporting support and insights to both Management and departmental end-users, using Power BI and Tableau for data visualisation and reporting.
  • Strong technical proficiency in communicating technology capabilities, including SQL Server, Alteryx for data blending, Power BI, and Tableau.
  • Execute quality assurance by developing and executing design concepts, code standards, and test plans, ensuring data blending accuracy with Alteryx and SQL Server.
  • Contribute to continuous improvement by identifying cost reduction opportunities and process efficiencies, leveraging Alteryx and Power BI.
  • Analyse data and test results to maintain data accuracy in reports and dashboards, employing SQL Server, Alteryx, Power BI, and Tableau.
  • Maintain comprehensive documentation for BI processes and reports, ensuring transparency and ease of reference through SharePoint.
  • Ensure an accurate, efficient, and timely delivery of reports, aligning with organisational needs, facilitated by Power BI and Tableau.

Business Analysis and Team Leadership :

  • Proficiently serving as Business Analyst, handling requirement gathering, architecture preparation, development, testing, and deployment.
  • Offer valuable insights for data-driven decision-making, process optimisation, and strategic alignment with organisational objectives.
  • Leading a team of analysts, overseeing their work, providing mentorship, and ensuring high-quality results across the entire project lifecycle.

Data Analyst | Senior Executive

Wipro Ltd
12.2021 - 09.2023
  • Led the design of finance and sales dashboards in Power BI and Tableau, focusing on key metrics like ROI, liquidity ratios, EBITDA margins, and marketing campaign ROIs
  • Conducted in-depth analysis and exploration of financial data, deriving insights that influenced key business decisions in the realm of credit risk, investment trends, and customer segmentation
  • Orchestrated ETL processes using Power Query and Tableau Prep, ensuring seamless data extraction, transformation, and loading
  • Utilized Python and PySpark for advanced data manipulation and to develop machine learning models, leveraging libraries like Numpy, Pandas, Sci-kit learn, and TensorFlow
  • Applied algorithms such as linear regression, SVMs, neural networks, and more, ensuring model optimization through techniques like cross-validation and hyperparameter tuning
  • Combined the capabilities of Power BI and Tableau to design intuitive and insightful dashboards, highlighting trends in financial services and sales data
  • Showcased analytical findings in compelling narratives using Power BI, Tableau, and PowerPoint presentations, ensuring data was easily interpretable by a range of stakeholders
  • Maintained data integrity through regular audits, data cleansing, and validation
  • Automated recurring report generation, ensuring timely and consistent delivery to business stakeholders
  • Facilitated regular feedback sessions with global stakeholders to refine dashboard designs and reporting tools, ensuring alignment with evolving business requirements
  • Championed the use of data in decision-making, fostering an innovative and data-driven culture within the organization
  • Proficient in SQL for data extraction, maintaining real-time connectivity across various databases
  • Demonstrated expertise in Power BI's DAX & Power Query, Tableau's dynamic controls, as well as supplementary tools like Google Analytics, SAP BI, VBA, and Python for comprehensive data analysis.

Technical Support Executive and BI Analyst

Cognizant Technology Solutions
02.2021 - 11.2021
  • Proficiently integrated Salesforce reports and custom objects into Power BI, utilizing Power Query for seamless data transformation and loading
  • Leveraged advanced SQL querying capabilities to derive insights from raw Salesforce data
  • Crafted interactive dashboards in Power BI, utilizing advanced DAX functions, to provide a comprehensive view of Salesforce data
  • Empowered stakeholders by underscoring key trends, patterns, and anomalies with advanced Excel features like PivotTables, conditional formatting, and advanced charting
  • Actively scheduled periodic reviews with global stakeholders, assimilating feedback and utilizing Power BI's publishing and sharing functionalities for collaborative report refinement
  • Expertly managed Salesforce functionalities, including the creation of custom objects, setting up users, defining permission sets, and ensuring role hierarchies were optimized
  • Mastered Salesforce automation tools, implementing Process Builder, approval processes, and Workflow Rules
  • This ensured business processes were streamlined, enhancing platform efficiency and user experience
  • Delivered comprehensive technical support to Salesforce users and system administrators, resolving 7-10 cases daily with a 90% accuracy rate
  • Maintained responsive turnaround times and cultivated a culture of continuous improvement to enhance the robustness and efficiency of the Salesforce ecosystem.

Technical Manager | Business Intelligence Analyst

Vinayak Infotech
09.2018 - 01.2021
  • Led the design, development, and refinement of comprehensive dashboards and reports using Tableau, transforming vast data sets into visually compelling and actionable insights
  • Collaborated with cross-functional teams to identify key performance indicators (KPIs) and business metrics, ensuring that Tableau visualizations were tailored to meet strategic objectives
  • Demonstrated deep proficiency in SQL, executing complex queries to fetch and aggregate data from multiple databases, ensuring accurate and timely data retrieval for visualization projects
  • Collaborated closely with database administrators to optimize query performance and safeguard data integrity
  • Leveraged advanced Excel functionalities, such as pivot tables, power queries, and complex formulas, to conduct preliminary data analysis and validate data sets
  • Designed and maintained dynamic Excel dashboards, using features like slicers and Power View, to cater to ad-hoc reporting requests and provide a quick snapshot of business performance
  • Played a pivotal role in migrating and translating Excel-based analytics and visualizations to Tableau, ensuring continuity in reporting and enhancing visual appeal.

Service Delivery Manager | Deputy Manager

IndusInd Bank Ltd
02.2016 - 08.2018
  • Managed daily banking operations, ensuring efficient transaction processing, account management, and meticulous financial record keeping
  • Collaborated with the risk team to develop protocols and implemented measures to prevent fraud, reduce transactional errors, and maintain compliance with all relevant banking regulations
  • Played an instrumental role in the transition to a digital banking platform, leading training sessions for both staff and clients, and ensuring a smooth migration of account data
  • Spearheaded a client onboarding process that decreased wait times by 20%, enhancing overall customer experience
  • Maintained a portfolio of over 500 clients, providing them with personalized banking solutions, addressing concerns, and ensuring a retention rate of 95%
  • Initiated a monthly feedback system, resulting in a 25% increase in customer satisfaction scores within the first quarter
  • Assisted high-net-worth clients in crafting diversified investment portfolios, balancing a mix of equities, fixed income, and alternative investments based on individual risk appetites and financial goals
  • Delivered tailored wealth management advice, aiding clients in estate planning, tax strategies, and setting up trusts, ensuring optimal asset growth and preservation
  • Conducted regular market research and stayed abreast of global financial trends, ensuring clients received up-to-date advice on potential investment opportunities and market shifts.

Relationship Manager

Axis Bank Ltd
09.2015 - 01.2016
  • Monitored and checked the performance of investments made by mapped customers, ensuring optimal returns and adherence to clients' risk appetite
  • Encouraged customers towards wealth appreciation by proposing tailored investment plans based on their financial goals and market trends
  • Successfully generated significant revenue by cross selling a range of financial products, including insurances and mutual funds
  • Assisted non-resident, high net-worth individuals in the seamless opening of non-resident accounts and deposits, ensuring compliance with international banking standards
  • Collaborated closely with Trade Forex Officers to facilitate cross-border remittances, securing preferential exchange rates for HNI customers and optimizing their international transactions.

Education

Post Graduate Diploma - Data Science and Analytics

Cardiff University
United Kingdom, UK
09.2020

Post Graduate Diploma in Banking services -

Manipal University
Bengaluru, India
09.2015

Bachelor of Technology - Electronics and Communications Engineering

Rajasthan Technical University
Kota, India
07.2012

Skills

  • Business Intelligence and Data Analysis
  • Data Visualization (eg, Tableau, Power BI)
  • SQL & Database Management
  • ETL
  • Statistical Analysis (Python, regression, time Series)
  • Data Cleaning & Pre-processing
  • Data Visualization
  • Predictive Analytics & Forecasting
  • Hypothesis Testing
  • Data Modelling & Warehousing
  • Report Development
  • OLAP (Online Analytical Processing)
  • Predictive Analytics
  • Business Analysis & Requirement Gathering
  • Machine Learning (basic understanding)
  • SQL Queries
  • Advanced Spreadsheet Techniques (eg, Excel Pivot Tables, VLOOKUP)
  • Salesforce Administration
  • Salesforce CRM Configuration & Customization
  • User & Security Management (Profiles, Roles, Permission Sets)
  • Workflow & Approval Processes
  • Data Import & Export
  • Report & Dashboard Creation
  • Understanding of Sales, Service, and Marketing Cloud
  • AppExchange Solutions Implementation
  • Lightning Experience Configuration
  • Salesforce Automation (eg, Process Builder, Flow)

Certification

  • Salesforce Certified Administrator
  • Salesforce Certified Business Analyst
  • Power BI(Udemy)
  • Tableau (Udemy)
  • Python (Udemy)

Languages

English
Hindi

Accomplished Dashboards

  • Finance Dashboard: Leveraging Power BI, I designed and implemented a comprehensive Finance dashboard that streamlined the visualization and monitoring of critical metrics. This dashboard prominently showcased onboarded customers, pinpointing their source and demographic details, and juxtaposed this with data on active patrons to assess retention rates. It also delivered a clear view of active loans, segregating them based on type, duration, and outstanding amounts, enabling quick financial analysis and risk assessment. Further, I incorporated CRM elements, enhancing the utility by reflecting real-time customer engagement levels, feedback, and potential upsell opportunities. Through Power BI's dynamic features, I enabled drill-down functionalities for detailed exploration and employed advanced DAX calculations to extract deeper insights. This tool became instrumental in driving strategic financial and customer relationship decisions, ensuring timely responses, and fostering business growth.
  • Sales Dashboard: Designed a sales dashboard in Power BI and Tableau, capturing vital sales insights from varied data sources. Uncovered key patterns in sales cycles, territory performance, and conversion rates. The dashboard highlighted untapped markets and growth potential. Its depth and customization refined decision-making streamlined sales processes, and improved forecasting accuracy.
  • Compliance Dashboard: Crafted a Compliance Dashboard in Tableau, illuminating compliance trends and anomalies. The analysis revealed specific sectors with recurrent non-adherence, identifying potential vulnerabilities. These actionable insights prompted proactive measures, significantly reducing regulatory breaches, ensuring robust compliance, and enhancing the company's regulatory standing.
  • Task & Event Dashboard Development: Engineered a unified Task and Event dashboard amalgamating key metrics across multiple tech domains: VMware, Windows, Backup, and Storage. The dashboard presented real-time event logs, task status, and system health checks. Insights identified system bottlenecks, potential failures, and performance discrepancies. This consolidated view empowered teams to preempt issues, streamline operations, and ensure peak performance across all towers.

Timeline

Data Analyst and Consultant

TransUnion
10.2023 - Current

Data Analyst | Senior Executive

Wipro Ltd
12.2021 - 09.2023

Technical Support Executive and BI Analyst

Cognizant Technology Solutions
02.2021 - 11.2021

Technical Manager | Business Intelligence Analyst

Vinayak Infotech
09.2018 - 01.2021

Service Delivery Manager | Deputy Manager

IndusInd Bank Ltd
02.2016 - 08.2018

Relationship Manager

Axis Bank Ltd
09.2015 - 01.2016

Post Graduate Diploma - Data Science and Analytics

Cardiff University

Post Graduate Diploma in Banking services -

Manipal University

Bachelor of Technology - Electronics and Communications Engineering

Rajasthan Technical University
  • Salesforce Certified Administrator
  • Salesforce Certified Business Analyst
  • Power BI(Udemy)
  • Tableau (Udemy)
  • Python (Udemy)
SIDDHARTH MATHUR