Siddharth Nagdev
Indore
Summary
Experienced Customer Service Representative, Digital Marketing Expert, and Web Developer with a proven track record in delivering exceptional customer support, executing successful marketing strategies, and building dynamic websites. Strong convincing and communication skills, with the ability to solve problems efficiently and collaborate with cross-functional teams. Adept at using technical and creative skills to drive customer satisfaction and business growth.
Overview
4
4
years of professional experience
Work History
Digital Marketing Specialist
WP Lords
Indore
12.2021 - 06.2024
- Maximized Search Engine optimization (SEO) by streamlining webpage content.
- Developing and executing digital marketing campaigns to enhance brand visibility.
- Monitored market competition and formulated strategies for product/service differentiation.
Client Service Representative
WP Lords
Indore
12.2021 - 06.2024
- Answered customer inquiries and addressed complaints with professionalism and courtesy.
- Delivered informative insights about product specifications and pricing to clients.
- Developed strong relationships with customers through friendly interactions and problem-solving abilities.
Web Developer
WP Lords
Indore
12.2021 - 06.2024
- Created professional websites using WordPress.
- Expertly handled the creation, integration, and management of Payment Gateways for Clients.
- Provided clients with security and technical troubleshooting for their web-based applications.
Customer Care Representative
Orion Pixel
Bhopal
12.2020 - 12.2021
- Pitching clients for Web Development and Digital Marketing.
- Resolved customer complaints promptly and professionally.
- Followed up on customer inquiries not immediately resolved by providing timely updates on the status of their requests.
Education
B.Tech - Automotive Engineering
SRM University
Chennai01-2020
Skills
- Search Engine Optimization (SEO)
- Digital Marketing
- Web Development
- Sales expertise (CSR)
- Excellent Communication
- Business Development
- Python
- Trend Identification
- Google Business Suite
- Web Testing and Optimization
- Creative Problem-Solving
- Customer Service
- Market Research and Analysis
- KPI Management
- Strategic Planning
- Project Management
- Competitor Analysis
- Performance Evaluation
- Determined Problem-Solving
- Order Processing
- Lead Generation
- Technical Support
- Computer Proficiency
- CRM Software
- Critical Thinking
- Microsoft Office Suite
- Documentation And Reporting
- Skilled negotiator
- Data Entry
- Customer Database Maintenance
- Goal-Oriented
- Results-Driven
- Mathematics proficiency
- Languages - English, Hindi, French
Languages
Hindi
First Language
English
Proficient (C2)
C2
French
Intermediate (B1)
B1
Timeline
Digital Marketing Specialist
WP Lords
12.2021 - 06.2024
Client Service Representative
WP Lords
12.2021 - 06.2024
Web Developer
WP Lords
12.2021 - 06.2024
Customer Care Representative
Orion Pixel
12.2020 - 12.2021
B.Tech - Automotive Engineering
SRM University
Similar Profiles
Sharea TakreemSharea Takreem
Assistant Professor at LORDS INSTITUTE OF ENGINEERING AND TECHNOLOGYAssistant Professor at LORDS INSTITUTE OF ENGINEERING AND TECHNOLOGY
Aniket YadavAniket Yadav
Junior Engineer at Lords Infracom Private LimitedJunior Engineer at Lords Infracom Private Limited
SAHIL SonavaneSAHIL Sonavane
Bartender at LORDS OF THE DRINKS (WORLI)Bartender at LORDS OF THE DRINKS (WORLI)