SIDDHARTH P
Chennai
Summary
E-commerce professional with strong operations management background. Led large workforce during hiring events and optimized complex processes for efficiency. Specialized in warehouse operations, including Outbound, Inbound, Learning and Development, and Quality Assurance.
Overview
6
6
years of professional experience
Work History
Team Lead
Amazon Seller Services
06.2025 - Current
- Monitored team performance, identifying areas for improvement, and implementing corrective actions.
- Evaluated team performance, and provided constructive feedback to improve daily goal achievement.
- Closely monitored team performance by conducting observations and tracking key metrics, identifying, and managing underachievers appropriately.
- Adapted quickly to changing business priorities, demonstrating agility, and leadership.
- Implemented innovative strategies to streamline operations, resulting in a 20% increase in efficiency.
Trainer (Learning and Development)
Amazon Seller services
01.2023 - 05.2025
- E-commerce professional with hands-on experience in operations; led a large workforce during a hiring event and managed complex processes.
- Hard-working and dependable individual with in-depth knowledge of warehouse operations, such as outbound, inbound, learning and development, and quality assurance.
- Conducted regular assessments to evaluate trainee progress, and identified areas requiring further attention.
- Reduced process gaps by effectively training new hires on best practices and protocols.
- Developed training materials for diverse employee skill sets.
Process Assistant (Learning and Development)
Amazon Seller Services
01.2020 - 01.2023
- Worked on the Bottom 50 Project to create methods to coach associates to improve their productivity (32% improvement in 3 weeks).
- Conducting a BOOSTA campaign for 1300+ associates to improve building quality metrics, and we achieved less than the threshold.
- Implemented mechanisms and led flow meetings for operations to streamline existing process compliance and barrier resolution for associates.
- Conducted quality awareness campaign for 1500+ associates across key departments through effective drive using tools.
- Worked on defect reduction projects for the site through structured solving methodology (25% reduction across 5 weeks).
- Monitored and mentored associates on productivity, quality and safety.
- Prepared and implemented training and development plans for Associates including simulations and schools for new hires.
- Raised Andon's and report defects that surface during problem solving and follow up with the correct teams to resolve.
Education
Master of Business Administration -
MADRAS UNIVERSITY
01.2020
BCA -
MGR ARTS AND SCIENCE COLLEGE UNIVERSITY
01.2017
Skills
- Project management
- Performance monitoring
- Teamwork
- Leadership
- Critical thinking
- Training development
- Process improvement
- Workforce management
Languages
- Tamil
- English
- Telugu
- Hindi
- Kannada
Key Professional Achievements
- Won Star performer badge for 2 consecutive weeks during Jan Peak for 100% deployment without miss and maintaining quality metrics within guard rail.
- Won the Best Performer Award during Jan Peak for 100% deployment without misses and maintaining quality metrics within guard rail.
- Secured Quality badge and Star Ambassador certificate for training 100+ new hires.
- Participated in national level symposium 'EXPO2K16' organized by students committee MGR College Hosur.
- Demonstrated flexibility, ability to balance priorities, problem solving through analysis and hence implemented project with track record of 1500 dpmo across weeks for quality.
Timeline
Team Lead
Amazon Seller Services
06.2025 - Current
Trainer (Learning and Development)
Amazon Seller services
01.2023 - 05.2025
Process Assistant (Learning and Development)
Amazon Seller Services
01.2020 - 01.2023
Master of Business Administration -
MADRAS UNIVERSITY
BCA -
MGR ARTS AND SCIENCE COLLEGE UNIVERSITY