Siddharth Sehrawat
New Delhi
Summary
Dynamic content strategist with a proven track record at NextBigBox Pvt Ltd, excelling in SEO and collaborative teamwork. Developed engaging content that significantly enhanced audience engagement and brand visibility. Recognized for innovative ideas and meticulous research, consistently delivering high-quality results that align with business objectives.
Overview
23
23
years of professional experience
Work History
Content Writing
NextBigBox Pvt Ltd
New Delhi
12.2024 - 03.2026
- Crafted compelling content for blogs, websites, ad copies, social media, case studies, whitepapers, emails, and marketing materials, aligning with brand voice to boost audience engagement.
- Conducted thorough research on industry-related topics to guarantee content accuracy and relevance, leveraging credible sources.
- Collaborated with marketing, design, and product teams to produce content in accordance with brand guidelines, actively participating in brainstorming sessions to cultivate innovative ideas.
- Optimised content for SEO by integrating targeted keywords and adhering to best practices, continuously monitoring performance metrics to enhance search rankings.
- Proofread and edited content meticulously to ensure exceptional quality, consistency, and grammatical precision, maintaining a unified tone across all platforms.
- Managed editorial calendar, meeting deadlines and prioritizing tasks to ensure efficient handling of multiple projects.
- Monitored industry trends and emerging platforms, proposing innovative content ideas to align with the latest developments.
- Repurposed and updated existing content to maintain freshness and relevance, improving older content pieces to enhance visibility and engagement.
Content Writing
VirtuBox Infotech Pvt Ltd
Noida
01.2021 - 11.2024
- Created engaging content for blogs, social media, and email campaigns, enhancing audience interaction and brand presence.
- Partnered with the SEO team to optimise content for search engines, improving organic visibility.
- Collaborated with cross-functional teams to align content plans with marketing objectives, improving content relevance and impact.
- Devised and implemented a comprehensive content strategy aligned with business goals and audience engagement.
- Coordinated with internal teams to gather information, ensuring timely content delivery aligned with project timelines.
- Ensured that all content adhered to brand guidelines, SEO best practices, and industry standards.
- Worked closely with marketing, design, and product teams to align content strategies with broader business objectives.
Content Writing
InstaServ Pvt Ltd
New Delhi
02.2015 - 12.2018
- Crafted tailored content for international and domestic clients, ensuring alignment with their unique requirements and objectives.
- Developed and edited diverse written content, showcasing innovative approaches and extensive industry knowledge.
- Acknowledged as a skilled web content creator and professional blogger, delivering consistent, error-free writing while providing reliable and targeted information.
- Meticulously researched and wrote, managing multiple challenging projects to successful completion within deadlines.
- Adopted a fresh, consistent, and customer-friendly writing style, coupled with strong editing and proofreading capabilities.
- Enhanced workflow efficiency through strong organisational and management skills, streamlining processes for improved content delivery.
- Excelled in team collaborations with effective communication skills.
Content Writing
Carlton Leisure Pvt. Ltd.
New Delhi
05.2012 - 01.2015
- Applied extensive knowledge of Google keyword research tools to inform content strategies.
- Generated content with clarity and precision, enhancing reader comprehension.
- Crafted content in various styles and formats for different audiences.
- Leveraged advanced online research and analytical skills to improve content accuracy and relevance.
- Applied strong grammar and punctuation skills to deliver high-quality, polished writing.
- Demonstrated exceptional written and verbal communication skills, enhancing collaboration and clarity.
- Adapted writing to meet the standards of international and domestic clients.
Content Writing
Nirvana Infocom Pvt. Ltd.
New Delhi
06.2008 - 04.2012
- Displayed expertise as a skilled web content creator and professional blogger, ensuring consistent, high-quality writing.
- Developed and edited diverse content, showcasing creativity and engagement to meet varied client needs.
- Recognized for transforming ordinary content into compelling narratives that align with client business objectives.
- Employed fresh, consistent, customer-focused writing style, bolstered by strong editing and research skills.
- Possessed a flair for writing with a firm understanding of effective online communication.
- Undertook meticulous research, expertly juggling multiple challenging projects to deliver timely results.
- Cultivated teamwork capabilities paired with strong communication skills.
Customer Service Executive – North (RIS)
Avery Dennison India Pvt. Ltd
Noida
11.2007 - 05.2008
- Contributed to the development of new products through strategic planning and meetings with diverse Retail Buying Offices (RBO) and major Export Houses in North India, including notable clients such as Peter England, Penny Lane, Reliance, Pantaloons, and Shoppers Stop.
- Collaborated with customer service, GPD, and order management team to enhance service delivery.
- Implemented accelerated sampling and pricing processes, meeting RBO targets efficiently.
- Secured timely product availability for sale through innovative strategies.
- Intelligently replicated products to uphold global quality and standards.
- Organized product setups to optimize efficiency and support profitability.
- Acknowledged as a consistent performer with a proven track record.
- Actively contributed to the development efforts of the Order Management (OM) team and Customer Service.
Senior Customer Care Executive
HCL Technologies Pvt. Ltd.
Noida
02.2006 - 10.2007
- Handled customer queries for British Telecom (BT) within inbound process, achieving first-call resolution to enhance customer satisfaction.
- Prioritized Employee Driven Customer Satisfaction Measure (EDCSM), consistently meeting targets and contributing to overall service quality.
- Led customer service team in resolving complex client issues efficiently.
- Trained new representatives on company policies and customer engagement techniques.
- Managed scheduling and workflow to ensure optimal team performance daily.
Technical Support Officer
Convergys India Services
Gurgaon
12.2004 - 01.2006
- Supported and built customer relationships through incoming calls, effectively managing queries and objections.
- Provided technical assistance to customers via phone and chat.
- Diagnosed software and hardware issues for effective troubleshooting.
- Guided users through step-by-step solutions for technical problems.
Customer Care Executive
EXL Services
Noida
09.2003 - 09.2004
- Resolved customer queries using internal tool CSI, creating tickets to document and track issues for efficient follow-up.
- Handled customer inquiries via email, providing tailored solutions that contributed to maintaining high customer satisfaction.
- Assisted customers with inquiries and product information through various channels.
- Resolved customer complaints by identifying issues and providing effective solutions.
- Collaborated with team members to improve service processes and customer satisfaction.
Education
B.B.A. - Bachelor of Business Administration
Institute of Management Studies
Ghaziabad01-2000
10+2 -
Ryan International School
New Delhi01-1997
10th -
Air Force Bal Bharati School
New Delhi01-1995
Skills
- Content writing
- Copywriting
- Content strategy
- Content optimization
- Search engine optimization
- Content management systems
- Proofreading and editing
- Audience analysis
- Collaborative teamwork
Timeline
Content Writing
NextBigBox Pvt Ltd
12.2024 - 03.2026
Content Writing
VirtuBox Infotech Pvt Ltd
01.2021 - 11.2024
Content Writing
InstaServ Pvt Ltd
02.2015 - 12.2018
Content Writing
Carlton Leisure Pvt. Ltd.
05.2012 - 01.2015
Content Writing
Nirvana Infocom Pvt. Ltd.
06.2008 - 04.2012
Customer Service Executive – North (RIS)
Avery Dennison India Pvt. Ltd
11.2007 - 05.2008
Senior Customer Care Executive
HCL Technologies Pvt. Ltd.
02.2006 - 10.2007
Technical Support Officer
Convergys India Services
12.2004 - 01.2006
Customer Care Executive
EXL Services
09.2003 - 09.2004
B.B.A. - Bachelor of Business Administration
Institute of Management Studies
10+2 -
Ryan International School
10th -
Air Force Bal Bharati School