Siddharth Shankar

• Participated in Agile Scrum meetings to plan sprints and review progress towards completion goals.
• Identified and logged defects in the bug tracking system and verified bug fixes.
• Analyzed business requirements, technical specifications, user documentation, and other project documents to create detailed test scenarios.
• Collaborated with development teams to resolve complex application problems.
• Conducted manual testing of applications including functional, regression, integration, and system testing.
• Worked with Tata Client and contributed on project like On boarding of Jio Hotstar in Tata play
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• Enhanced search suggestion features to increase user engagement.
• Raised and tracked over 50 bugs within a few months, ensuring their timely resolution by collaborating with developers.
• Conducted thorough UI and UX testing to optimize user experience across platforms.
• Contributed to Tata Play Motors project, focusing on UI/UX parts and testing for the car app in Tata cars.

• Balanced hands-on QA contributions with leadership responsibilities to ensure project success.
• Worked on key projects such as InVivo data and Watson data, performing data analysis, bug reporting, and validation.
• Planned project details in Confluence, obtained approvals, and tracked execution progress.
• Collaborated closely with cross-functional teams to ensure quality delivery and alignment with client expectations.

Key Achievements:

• Achieved a 20% reduction in bugs and a 30% increase in production pushes within the team.
• Improved team efficiency through effective use of Zephyr Enterprise and Jira for test and task management.
• Fostered a culture of collaboration and continuous improvement, leading to enhanced project delivery.
• Providing training to new hires and conducted interview.

• Established new tickets by translating actual needs into requirements and after completion checking it completely and sharing with end users.
• Strive to deliver features that provide competitive differentiation to product. I am proficient at understanding products from business point of view.
• In-depth understanding of OTT testing application, Roku Apps, Fire TV Apps, Mobile Apps and their competition. Done performance Testing as well.
• Maintained Energy and enthusiasm in planning, architecture, and design.
• Solid knowledge of Quality Management and Product Testing worked on more than 250 + tickets. Work on more DASH, RAPI, Infra Tickets.
• Hands-on experience in product-led corporate strategy, and deployments. growth, Develop, create, and modify company's overall product vision and strategy for OTT.
• Ability to work with marketing team and users to understand user pain points and build easy-to-use app features.
• Improved Search Logic, Recommendation Logic through consistent hard work and dedication.
• Used critical thinking to break down problems, evaluate solutions and make decisions.

• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor by the help of Jira tool.
• Proved successful working within tight deadlines for important tickets.
• Offered friendly and efficient service to customers, handled challenging situations with ease.
• Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
• Worked on flexible hours across night, weekend and holiday shifts.
• Learned new skills and applied to daily tasks to improve efficiency and productivity.
• Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
• Successfully maintained checking, managing, uploading and delivering contents.
• Worked with customer needs based on viewer list, count, seasonal period and positioning contents accordingly.
• Coordinated with technical teams, channel managers and different internal teams in resolving issues, tagging videos, introducing new tags to get more customer views and thereby enhancing Channels and increasing traffic.