Developed and maintained customer-centric features for subscription services platform.
Automated item enablement for subscriptions, decreasing turnaround time for merchants from two weeks to two days.
Enhanced reliability and observability of subscription pipeline flows, lowering churn rate from 20% to 7%.
Facilitated cross-functional subscriptions between digital and in-store systems, boosting traffic by 20%.
Associate Software Engineer
Lowe's
BENGALURU
06.2023 - 06.2025
Managed order history and detail pages in the Post Purchase team for effective customer order management, which includes Spring Boot upgrades, fraud check implementation, and Snyk fixes.
Designed AI chatbot proof-of-concept to enhance customer queries and order management workflows and currently in production.
MLH Hackathon (Finalist) 2022 — Built a Siamese neural network to map facial expressions into 16D vectors for meme user reaction matching. Employed Inception v3 and OpenCV to create a real-time emotion-driven meme recommendation system.
Dr. Reddy Hackathon (runner-up) 2023 developed a real-time pose estimation tool using Mediapipe and OpenCV for physiotherapy tracking, and designed a CNN-based feedback loop for motion accuracy and automated daily health report generationn.