Siddharth Singh
Jamshedpur
Summary
Proven Experience Consultant with a strong background in designing and implementing customer experience strategies. Possess strengths in identifying client needs, tailoring service improvements, and fostering long-term relationships. Demonstrated skills in team leadership, strategic planning, and customer relationship management. Have made significant contributions to enhancing customer satisfaction and loyalty through innovative consulting approaches.
Overview
9
9
years of professional experience
Work History
KIA EXPERIENCE CONSULTANT
UTKAL AUTOCOACH PVT LTD
Jamshedpur
09.2022 - Current
- Developed and implemented innovative strategies for improving customer experience.
- Greeted customers and identified their needs through active listening.
- Demonstrated knowledge of all makes and models of vehicles in the showroom.
- Negotiated prices with customers to reach mutually beneficial agreements.
- Maintained up-to-date familiarity with financing options available for customers.
- Assisted customers in completing paperwork for purchase transactions.
- Prepared final sales contracts and collected payment from customers.
- Organized delivery of new vehicles to customer locations or dealership lot.
- Conducted follow-up calls after sale to ensure customer satisfaction with purchase.
CAR CONSULTANT
VALUEDRIVE TECHNOLOGIES PVT LTD
Gurgaon
03.2022 - 09.2022
- Assisted customers in selecting a car that best suited their needs and budget.
- Advised customers on financing, leasing, and insurance options available to them.
KIA EXPERIENCE CONSULTANT
UTKAL AUTOCOACH PVT LTD
02.2020 - 03.2022
- Developed strategies to increase sales and market share.
- Conducted research on competitive products and services.
BRAND CHAMP
NDG MOTORS
01.2018 - 06.2018
- Company Overview: ROYAL ENFIELD DEALERSHIP
- ROYAL ENFIELD DEALERSHIP
TEAM LEADER & CUSTOMER EXECUTIVE
ASL MOTORS
08.2015 - 08.2017
- Company Overview: TATA MOTORS DEALERSHIP
- TATA MOTORS DEALERSHIP
Education
PGDM - MARKETING & FINANCE
INSTITUTE OF MANAGEMENT & INFORMATION SCIENCE
BHUBANESHWAR12.2020
B.COM - HONS
KARIM CITY COLLEGE
JAMSHEDPUR12.2018
INTERMEDIATE -
RAMRISHNA MISSION SCHOOL
JAMSHEDPUR12.2015
MATRICULATION -
RAMRISHNA MISSION SCHOOL
JAMSHEDPUR12.2013
Skills
- Negotiation Skills
- Microsoft Office
- Communications management
- Excel
- PowerPoint
References
- Keya Bose, HR, Utkal Auto Coach Pvt Ltd, 7643992961
- Usha Kamila, Director, IMIS-Bhubaneshwar, 9437306852
Hobbies and Interests
- Photography
- Travelling
- Cooking
- Bike riding
Languages
- English
- Hindi
- Bengali
Personal Information
- Date of Birth: 12/25/96
- Marital Status: Unmarried
Timeline
KIA EXPERIENCE CONSULTANT
UTKAL AUTOCOACH PVT LTD
09.2022 - Current
CAR CONSULTANT
VALUEDRIVE TECHNOLOGIES PVT LTD
03.2022 - 09.2022
KIA EXPERIENCE CONSULTANT
UTKAL AUTOCOACH PVT LTD
02.2020 - 03.2022
BRAND CHAMP
NDG MOTORS
01.2018 - 06.2018
TEAM LEADER & CUSTOMER EXECUTIVE
ASL MOTORS
08.2015 - 08.2017
PGDM - MARKETING & FINANCE
INSTITUTE OF MANAGEMENT & INFORMATION SCIENCE
B.COM - HONS
KARIM CITY COLLEGE
INTERMEDIATE -
RAMRISHNA MISSION SCHOOL
MATRICULATION -
RAMRISHNA MISSION SCHOOL
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