Member of Entrepreneurial Start-up society in college
Siddharth Singhvi
K-20 Hauz Khas Enclave
Summary
Results-driven Operations & Marketing specialist with 5+ years of experience in process optimization, HR management and marketing operations. Proven ability to streamline workflows, enhance customer experience, and lead cross-functional teams. Skilled in hiring, training, stakeholder management, logistics and business growth.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
2
2
Languages
Work History
Product Marketing Intern
Jump, Manchester
02.2019 - 04.2019
- Assisted in launching a new product line, coordinating with design, sales, and operations teams for a seamless rollout.
- Collaborated with cross-functional teams to refine product messaging and ensure alignment with business objectives.
Operations Manager
Singhvi Jewels
08.2019 - Current
- Oversaw day-to-day operations activities in accordance with business objectives.
- Led cross-functional teams (marketing, sales, and operations). Increased online sales (Newsletter, Website traffic) from almost zero to $100,000 in the starting 8 months of Covid.
- Led hiring and training efforts, successfully recruiting and onboarding new employees, ensuring high performance and a positive work culture.
- Developed training programs that enhanced employee productivity and reduced onboarding time by 40%. Introduced new & easy SOP's for training new employees
- Introduced a new logistic method, in which our merchandise lead time reduced from 14 days to 6 days
- Revamped business operations, implementing data-driven strategies that increased customer acquisition by 25%
- Appraised inventory levels and ordered new merchandise to keep quantities well-stocked.
- Spearheaded the automation of inventory management, improving stock turnover and minimizing waste.
- Led negotiations with suppliers and vendors, reducing procurement expenses by 20%
- Integrated a new enterprise software system, reducing reliance on third-party tools.
- Led client communication, addressing customer queries, logistics issues, and shipment delays.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Implemented quality control systems to boost overall product consistency and reliability.
Operations & Strategy Lead
Singhvis
01.2020 - Current
- Established effective supply chain management through which all orders were executed seamlessly. Measures such as interlinking the brand's website with the warehouse where all merchandises are kept, which in turn helped in reducing the lead time between orders.
- Managed client relations, handling logistics issues, escalations, and supply chain coordination for international markets.
- Collaborated with retail partners across the US & Europe, expanding the business by 30%.
- Analyzed key operational data, identifying workflow improvements that cut operational costs by 15%.
- Launched new logistics tracking & reporting system, enabling real-time shipment monitoring and enhancing transparency for customers and partners.
Education
A Levels - Commerce - Business
Delhi Public School Mathura Road
Bachelor of Science - Management
University of Manchester
09.2016 - 07.2019
Skills
- Intermediate in Google Workspace
- Intermediate in Adobe Photoshop & Coral Draw
- Intermediate in Excel
- Expert in Customer service
- Expert in Team management
Interests
Member of Economic Society in college
Languages
- English
- Hindi
Hobbies
- Represented School Soccer team for 6 years
- Passionate about swimming
- Love running and participating in Marathons
Timeline
Operations & Strategy Lead
Singhvis
01.2020 - Current
Operations Manager
Singhvi Jewels
08.2019 - Current
Product Marketing Intern
Jump, Manchester
02.2019 - 04.2019
Bachelor of Science - Management
University of Manchester
09.2016 - 07.2019
A Levels - Commerce - Business
Delhi Public School Mathura Road
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