Siddharth Srivastava

• Delivered services to different customers within specific timeframes.
• Passionate about learning and committed to continual improvement.
• Self-motivated, with a strong sense of personal responsibility.
• Developed and maintained courteous and effective working relationships.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Proven ability to learn quickly and adapt to new situations.

• Developed GPS Tracking Tool by applying experience in Python programming language.
• Manipulated and implemented object-oriented programming models.
• Followed all rules and requirements when writing code.
• Collaborated with team to analyze system solutions based on client requirements.

• Troubleshooting issues related to network outage using routers and switches.
• To ensure smooth functioning of Ericsson telecom hardwares by doing continuous surveillance.
• Running scripts to fetch logs and update them accordingly.
• Creating tickets and has to follow up until resolution.
• Closely working with R&D team to ensure proper working of existing tools and assisting them in testing new tools in the real network.
• Participated in team projects, demonstrating an ability to work collaboratively and effectively.
• Tools Used: Citrix, Secure Crt, Winfoil, Putty, BMC Remedy, RDP, Alarm List Viewer, Netcool, RADII.

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