Leading team of 4 RM's in USI Assurance practise to help setup Resource Management function in India. (550 USI resources)
Preparing USI Assurance Dashboard, Resource Penetration, Utilization, Actual vs Scheduled, and various other ad-hoc reports to present to leadership team weekly/bi-weekly.
Hosting onboarding & overview calls with the new joiners & tenured resources to brief about RM protocols and policies & our scheduling strategy for upcoming fiscal.
Highlighting capacity constraints, forecast numbers, engagement resourcing metrics & USI integration with the leadership group to help tackle as per firm's strategy.
Senior Scheduler - 2, Resource Management
RSM LLP
07.2023 - 08.2024
Working in USI Resource Management Team for Financial Markets Service line, having headcount of 110 Resources in India.
Ensuring audit engagements are staffed adequately by assigning appropriate talents to our clients.
Provide insights on availability, open requirements, utilization, workloads and skills for USI based audit resources across Service Lines.
Coordinating with USI leadership to monitor our charged hours, margins, forecast, utilization and capacity.
Approval of planning for respective engagements through Assurance Management & Profitability tool for the upcoming financial year.
Ensuring workload balance for resources by clearing conflicted schedules and making sure they are not overscheduled.
Talent management of our resource pool by maximizing employee satisfaction and providing them opportunity for career development keeping their interest along with client needs in mind.
Managing/Approvals of PTO and Leaves for resources ensuring business continuity is not affected.
Executive (Senior Associate) - RM
EY India (Ernst & Young)
8 2021 - 07.2023
Member of Centralized RM Team that is responsible for the allocations and optimization of Resources on a Pan India level
Handling the largest & the only live BU in Assurance Pan India CHS Delhi ( 650 Resources - full control with RM) along with CHS Chandigarh stand-alone (60 Resources)
Managing the supply chain by allocating staff to different audit engagements basis priority (IPO, Listed, Private)
Managing releases & shortages of clients by ensuring each staff is planned ensuring optimum Utilization
Closely coordinating with HR & Talent team in identifying the future joining pipeline and plotting new joiners to the respective engagements
Working with multiple partners to ensure staffing requirements of their particular clients are closed within the respective timelines
Responsible for the Reports - MIS - Pan India Utilization , Pan India Penetration, Pan India Counselling Family (Partner wise) Utilization which is presented to Pan India Leaders on a weekly basis
Approval of planning of respective engagements through the tool B&PR (Budget & Planning Request)
Chargeability analysis of staff having low Utilization and ensuring their hours are tracked and billed
Negotiation with Engagement Managers & Directors to ensure closure of staffing in case of Conflicts
Coordinating/Following up with respective engagement partners/managers to ensure staffing planning is submitted for the next quarter/fiscal to ensure compliance
Managing & approving future leaves/unavailability of staff (AM below ) to ensure non disruption of engagement & business continuity.
Senior Executive - RM
Larsen & Toubro Infotech
07.2019 - 08.2021
Member of the Resource Allocation and Management Group (RAMG), from the People Supply Chain (PSC) of Business Operations
Workforce Planning based on business forecasts including pipeline building, reskilling plans etc
Allocating Internal Resources to specific Projects based on Business Requirements
Coordinating with all stakeholders and senior leadership teams like delivery leads for Fulfilment/Staffing Requirements of Manufacturing Accounts
Following up/Linking with the Talent Acquisition Team and Account Leaders to ensure closures of staffing requirements within stipulated time
Managing the Releases and Ramp Downs of Manufacturing Accounts to maintain the Utilization
Ensuring Business Continuity in emergency/absence of critical resources by providing alternatives
Day-to-Day fulfilment and utilization related activities along with respective Delivery Units and Resource Planning Managers
Effectively use various internal systems (Analytics), handle, and present data effectively through reporting, (MS Excel) Negotiating and Influencing Resources based on Project Criticality for taking up relevant opportunity
Conflict Resolution and Stakeholder Management.
Software Developer
Larsen & Toubro Infotech
05.2018 - 07.2019
Enhancement and Support of more than 150 Excel based Macro tools that had code written in VBA which were used by the Travelers Inc (US based Insurance company) to maintain production
Key responsibility of EA prod ops engagement is to provide support for numerous end user computing application to BPO and Legacy Ops customer while performing their day-to-day functionality without disruption and provide data insight related to insurance
This engagement supports tools and covers the services like Incident management, Enhancements, Tech Currency, Known error, Problem investigation, Job monitoring
Writing Traditional Automation codes using Macros through VBA to Automate Applications and Tools using MS Excel and MS Access
Responsible for presenting new changes/enhancements for Tools on call to the Client.