Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Siddharth VS

Bengaluru

Summary

Results-driven Process Improvement Specialist with extensive experience in e-commerce and search optimization. Demonstrated success at Walmart in leveraging Lean Six Sigma principles to boost search accuracy and operational efficiency. Expertise in catalog management, machine learning applications, and cross-functional team leadership. Proven track record of implementing innovative solutions that drive significant improvements in productivity and customer experience. Committed to fostering a culture of continuous improvement and operational excellence in fast-paced digital environments.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Process Specialist

Walmart
03.2022 - Current

Search Relevance (US Omni Retail Product Tech Operations)

  • Led Machine Learning (ML) training initiatives to optimize Walmart's search algorithm through human evaluation, benchmarking against Google search patterns.
  • Executed critical projects, including keyword classification, typeahead query evaluation, spellcheck validation, guided navigation assessment, and query mapping.
  • Drove 20+ pilot batch testing programs through cross-functional collaboration, providing actionable insights that enhanced search accuracy.
  • Established weekly performance metrics and workflow optimization protocols, significantly improving team productivity and capacity.
  • Implemented daily knowledge-sharing sessions and calibration meetings to standardize processes and maintain quality benchmarks across teams.
  • Managed vendor relationships and deliverables, conducting thorough QA reviews, and providing strategic guidance to align with organizational standards.
  • Streamlined quality assurance protocols for multiple concurrent projects, ensuring consistent delivery of high-quality results to stakeholders.
  • Developed and implemented process improvement initiatives (created SOPs) to increase efficiency.

Catalog Quality Associate

Amazon
08.2019 - 02.2022

E-commerce Catalog Management Specialist.

  • Spearheaded duplicate elimination initiatives across multiple international catalogs, significantly enhancing customer experience and catalog accuracy.
  • Conducted comprehensive audits and mergers of duplicate ASINs across diverse product categories, including electronics, automotive, apparel, and more.
  • Demonstrated extensive e-commerce product knowledge and attention to detail, ensuring discrepancy-free catalogs through meticulous research and analysis.
  • Pioneered a machine learning project to improve brand identification accuracy, developing innovative tagging methodologies for distinguishing similar and homonym brands.
  • Managed catalog optimization for multiple marketplaces, including the US, UK, SA, CA, AE, and EG.
  • Served as the Point of Contact (POC) for the Bratislava team, coordinating international efforts in catalog management.
  • Led quality assurance processes, conducted new hire training, and mentored team members to maintain high performance standards.
  • Authored Standard Operating Procedures (SOPs) and contributed to knowledge base (WIKI) creation, enhancing team efficiency and knowledge sharing.
  • Utilized advanced research techniques and linguistic expertise to verify content accuracy and resolve grammatical issues across diverse product descriptions.

Business Operations Intern

Group Pharmaceuticals Limited
Bengaluru
01.2018 - 02.2018
  • Conducted an analysis of pharmaceutical industry dynamics and company operations across five key departments, including digital sales and online distribution channels.
  • Developed strategic insights through SWOT analysis and application of McKinsey's 7S framework, with a specific focus on digital transformation and e-commerce opportunities.
  • Analyzed customer purchasing patterns and online ordering trends to support inventory management decisions.
  • Collaborated with the digital marketing team to understand online product cataloging and digital content management.
  • Gained exposure to ERP systems and database management for product inventory tracking.
  • Participated in specialized training programs covering supply chain management, digital operations, and e-commerce best practices.

Education

Bachelor of Commerce (Hons) -

CMR University
Bangalore
01.2019

Pre-University -

CMR National PU College
Bangalore
01.2016

CMR NATIONAL PUBLIC SCHOOL
Bangalore
01.2014

Skills

  • Six sigma techniques
  • Project management
  • Catalog management
  • E-commerce strategy
  • Agile methodologies
  • Mentoring
  • Microsoft Office proficiency

Accomplishments

  • Karnataka State Boxing - Silver Medalist

Certification

  • Lean Six Sigma Green Belt, Benchmark Six Sigma|Credential ID 106036948
  • Excellence in continuous improvement leadership
  • Scrum Master Training Learn Quest

Timeline

Process Specialist

Walmart
03.2022 - Current

Catalog Quality Associate

Amazon
08.2019 - 02.2022

Business Operations Intern

Group Pharmaceuticals Limited
01.2018 - 02.2018

Bachelor of Commerce (Hons) -

CMR University

Pre-University -

CMR National PU College

CMR NATIONAL PUBLIC SCHOOL
Siddharth VS