Siddhesh Bhalerao

• VM migration from 2008 R2 / 2012 R2 OS servers to Windows Server 2016, 2019 or 2022 OS.
• ESXi hosts upgrade from 5.5 to 6.0 and to 6.5 across all sites.
• Administering Exchange 2010 and Exchange Online.
• MyDocs redirection (Folder redirection).
• OneDrive configuration.
• ESXi hosts upgrade from 5.5 to 6.0 and to 6.5 across all sites
• Installing, Configuring, Administering Windows 2016, 2019 OS
• Administering and Managing Application Servers, DHCP, DNS
• Creating and Managing users, groups, group policy objects
• Monthly Maintenance activity (Windows patching on the production and test Exchange servers) on every 3rd Sunday
• Creating technical documentation for various tasks and assigned projects
• Managing Recipients objects: Mailboxes, distribution groups, shared mailboxes
• Custom applications used as Global Administrator:

1) Zoom

2) Manage Engine Desktop Central (Windows Servers patching)

3) Barracuda Message Archiver (Email retrieval)

4) Veeam Backup (Email retrieval)

• Creating Service requests, Change requests and Helpdesk Cases according to user requests
• Assigning these Tickets and requests to the respective teams and following up with them to check if the Tickets have been closed or resolved or if they are being worked upon
• Acting as a medium of communication between the Users and the Teams who resolve the issue, providing the Users and the Teams valuable information about Outages and Issues, Status of the Tickets created by them, Maintenance updates etc
• Executing Scripts on UNIX and Linux Servers on daily basis and checking the output to see if the devices are working properly and the Thresholds are not exceeded if they are, creating and assigning the Tickets to the respective teams.
• Reset windows password/unlock user account.