Open To Work
Hi, I’m
Siddhesh Shinde
Mumbai
Summary
Operations-focused Content Operations Specialist with ~4 years of experience at Gracenote (Nielsen) delivering high-accuracy sports schedules and metadata for broadcast/OTT clients. Strong in live sports operations, SLA-driven delivery, quality control (QC), workflow improvement, troubleshooting parsing/mapping issues using internal tools (Relay Dashboard), stakeholder management, and team mentorship. Recognized for consistent performance, ownership of high-impact clients, and error-free delivery for Champions TV channels.
Overview
4
years of professional experience
Work History
The Nielsen Company(Gracenote)Mumbai
Content Operations Editor
11.2021 - Current
Job overview
- Deliver and maintain accurate television schedules and sports metadata for regional sports channels in Indonesia, supporting clients including PT Vidio and beIN TV while meeting strict SLAs.
- Own end-to-end operations workflows across SEA & Mumbai regions for high-impact sports channels; serve as a trusted SME for complex clients such as Sony Ten Sports, Star Sports, Vidio, and beIN TV.
- Transitioned fully to a sports-dedicated operations team and adapted quickly to the new EMT task process while maintaining quality and delivery speed.
- Maintained error-free schedule delivery for Champions TV channels (as per recent quality check), ensuring high reliability and minimal rework.
- Coordinate with US-based data monitoring teams to enable timely live sports asset creation and reduce turnaround time for updates.
- Perform enhanced research to ensure correctness of events, match schedules, teams, tournament details, and last-minute changes.
- Troubleshoot and resolve data issues including parsing/mapping mismatches using Relay Dashboard and internal tools to prevent downstream client impact.
- Train and mentor peers to improve workflow standardization; delivered training sessions for an international team (Jordan), improving global process alignment.
- Recognized multiple times internally for strong ownership, delivery quality, and exceeding performance expectations.
Education
Cardiff Metropolitan UniversityMumbai
BBA from Business Management
05-2019
University Overview
- Secured 2.5 GPA
Skills
- Content editing
- Metadata management
- Sports scheduling
- Quality assurance
- Data analysis
- Content strategy
- Problem solving
- Effective communication
- Attention to detail
- Performance tracking
- Quality controls
- Problem-solving
- Icehouse tools expertise
- Adapting to firms content management system
Languages
English
Advanced (C1)
C1
Hindi
Proficient (C2)
C2
Marathi
Native
Native
Accomplishments
Recognized multiple times at Nielsen for exceeding expectations and delivering above assigned responsibilities.
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteRemoteHybridSalary Range
₹750000/yr - ₹1200000/yrTimeline
Content Operations Editor
The Nielsen Company(Gracenote)
11.2021 - Current
Cardiff Metropolitan University
BBA from Business Management