Siddhesh Sutar
Navi Mumbai
Summary
With a proven track record at Amazon Web Services, I excel in alarm monitoring and possess strong communication skills in English and Hindi. Expert in CCTV configuration and report maintenance, my professionalism and ability to improve surveillance efficiency stand out, showcasing my dedication to security and operational excellence.
Overview
9
9
years of professional experience
Work History
Control Room Officer
Amazon Web Services
Mumbai
12.2022 - Current
- Company Overview: Control Room Officer at Amazon Data Center, Mumbai.
- Performed alarm monitoring in rotational shifts, including night shifts.
- Surveillance of various types of alarms generated at data centers.
- Sound knowledge of Lenel, Optics, and applications run in the organization.
- Maintain alarm reports on a daily basis, and present them to the management.
- Email responses.
- Perform troubleshooting related to data center badges, access issues.
- Issuance of New Data Center Badges.
- Troubleshooting and issue resolution of cameras and devices via the global team.
- Maintain and present daily and weekly reports to the management.
- Handle and resolve queries on calls.
- Performed troubleshooting activities on malfunctioning equipment and systems.
- Maintained accurate records of operations data and generated reports for management review.
- Provided assistance to the field team to support device rectification.
- Carried out preventative maintenance tasks on a regular basis to reduce downtime.
- Responded promptly to alarms or emergency situations in order to minimize potential damage or disruption.
- Coordinated with other departments such as engineering and production in order to ensure smooth operation of the facility.
Assistant Console Officer
Reliance Jio Infocom Ltd
Navi Mumbai
06.2018 - 11.2022
- Company Overview: Assistant Console Officer at the Security Network Operations Centre (SNOC), Ghansoli, Navi Mumbai.
- Performed alarm monitoring in rotational shifts, including night shifts.
- Surveillance of fire and motion alarms generated at Jio Points, Jio Centers, and My Jio Stores through CCTV, and informing the concerned person of the facility.
- Alarm handling of the Jio network sites, such as large and medium facilities, pan India, with the help of PIAM and CCTV, and informing the concerned person of the facility. Arming and disarming of devices for activity/planned maintenance.
- Maintain and present alarm reports on a daily basis, and present them to SNOC management.
- Sound knowledge of Jio Surveillance, Jio Smart Living, IVMS, and PIAM application for alarm handling.
- Coordination with the respective person when an alarm is generated, and resolving the critical issues.
- Coordination with the field camera installation team for CCTV configuration of Jio Points across pan India in both IVMS 4500 (old software) and Jio Surveillance (new software).
- Troubleshooting and issue resolution of cameras and equipment, such as PIR sensors, smoke detectors, and alarm hooters, with both the field team and the Jio Point team.
- Maintain and present the daily configured Jio Points sites report to SNOC management.
- Handled Pan-India My Jio Store DSIR (Daily Security Incident Report) on a daily basis via the HPSM Portal.
- Coordination with ALPM, ALPL for the respective My Jio Store incident, and maintain a daily report, presenting it to the SNOC Management, SLP, and Business Team.
- Provided technical support to end users on console systems, applications and peripherals.
- Trained new staff members on the proper use of applications and related computer software.
Accounts Assistant
B.G Construction
Navi Mumbai
08.2017 - 05.2018
- Company Overview: Accounts Assistant at the group companies of B.G. Projects Pvt. Ltd., B.G. Enterprises and Carmel Industries.
- Government Contractor, CPWD, TATA Memorial Hospital, Kharghar, Manufacturers of Pidilite Industries.
- Assisted in accounts receivable, payable and general ledger activities.
- Maintained accurate records of financial transactions.
- Completed reconciliations of various accounts including petty cash, credit cards and bank accounts.
- Generated monthly financial reports for management review.
Account Assistant
Bakul Building Solutions LLP
Navi Mumbai
07.2015 - 08.2017
- Company Overview: Account Assistant at Stockiest and Dealer of Ultratech Cement, BASF Chemicals, Sika India Pvt Ltd, and Construction Chemical Co. and other building products.
- Maintained customer accounts by recording account transactions.
- Prepared financial statements and invoices for customers.
- Monitored customer account details for non-payments, delayed payments and other irregularities.
- Assisted in the preparation of monthly and yearly closings.
- Conducted monthly reconciliations of customer accounts to ensure accurate records.
- Resolved billing issues with customers.
- Reconciled bank statements and credit card transactions on a regular basis.
- Posted journal entries into general ledger system on a timely basis.
- Managed accounts receivable records including invoicing, payment collection.
Education
B. Com - Accounts & Finance
KBP Modern College
Vashi01.2015
HSC -
DPVN College
CBD Belapur01.2012
SSC -
M.E.S Dnyanmandir School
Kalamboli01.2010
Skills
- Good communication skills in both English and Hindi
- Alarm monitoring and alarm systems
- CCTV configuration
- Sound knowledge of Word and Excel
- Preparing and maintaining reports
- Access control
- Surveillance monitoring
- Incident reporting
- Professionalism
- Personnel evaluation
Personal Information
- Date of Birth: 06/02/1994
- Marital Status: Married
Hobbies and Interests
- Listening to Music
- Bike Riding
- Singing
Disclaimer
I hereby declare that the above information is true to the best of my knowledge & belief. If I have given a chance to work in your esteemed organization, I assure you that I will put in the best of my efforts to meet company’s requirements.
Timeline
Control Room Officer
Amazon Web Services
12.2022 - Current
Assistant Console Officer
Reliance Jio Infocom Ltd
06.2018 - 11.2022
Accounts Assistant
B.G Construction
08.2017 - 05.2018
Account Assistant
Bakul Building Solutions LLP
07.2015 - 08.2017
B. Com - Accounts & Finance
KBP Modern College
HSC -
DPVN College
SSC -
M.E.S Dnyanmandir School
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