Siddhesh Thakar
Nagpur
Summary
An IT and supply chain management professional with around 4 years of hands-on experience in Warehouse Management System (Manhattan Scale), Salesforce CRM, and Korber-One WMS application. Worked with US and Europe based clients to implement, configure and test inbound and outbound operations in Scale application. Provided SQL and Korber-One production support to the various clients. Worked with one of the leading logistics, healthcare and shipping company to provide application support and application implementation.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Techno Functional Consultant
Tata Consultancy Services
Nagpur
01.2025 - Current
- Supported healthcare client by enhancing Manhattan WMOS system (versions 2025.1 and 2025.2).
- Collaborated on new requirements to develop tailored solutions.
- Configured allocation, receiving, wave, and work processes for optimal performance.
- Resolved data flow and reporting issues with Power BI and SAP teams.
- Executed testing in UAT environment and deployed changes to production effectively.
- Created alerts and notifications based on specific configuration requirements.
- Updated stored procedures to implement necessary logic changes.
Functional Consultant
Tata Consultancy Services
10.2021 - 12.2024
- Implemented Manhattan Scale Application for leading information management services client.
- Configured application for two distinct warehouses according to client specifications.
- Executed end-to-end testing for inbound and outbound processes in development and UAT environments.
- Generated operational and functional reports utilizing SSRS reporting tool.
- Collaborated with cross-functional teams, including order management and Salesforce, to resolve data-related issues.
- Facilitated knowledge transfer sessions to orient new joiners on technology and project deliverables.
- Resolved production issues by coordinating with support team to ensure timely solutions within SLA.
Production Support Engineer
Tata Consultancy Services
10.2021 - 10.2022
- Developed SOPs and documentation for functional processes and recurring system issues for leading logistics client.
- Provided production support for KORBER-ONE WMS application across multiple customers.
- Resolved over 100 incidents and 50 service requests, maintaining adherence to SLA requirements.
- Addressed production issues, including system, operational, and EDI challenges.
- Conducted daily monitoring tasks and weekly smoke tests on all platforms.
- Collaborated with cross-functional teams such as Oracle ESB, Seeburger, and Axway on data-related problems.
- Partnered with development and customer engineering teams to tackle critical escalations.
- Debugged stored procedures and executed SQL data patches in production environment.
Education
B.TECH - Electrical Engineering
Shri Ramdeobaba College of Engg. And Management
Nagpur, India05.2021
High School Diploma -
Jubilee English Jr. College
Akola, India04.2017
Skills
Manhattan Scale WMS
Inventory Management
Korber One WmS
SQL
Service Now
Incident Management
Salesforce CRM
Certification
Supply Chain Foundations
Accomplishments
- Received on the Spot Award for supporting and implementing WMS applications
- Received appreciation from clients and developers for my deliverables
- Xcelerate warrior certificate for acheiving the apsirations
Timeline
Techno Functional Consultant
Tata Consultancy Services
01.2025 - Current
Functional Consultant
Tata Consultancy Services
10.2021 - 12.2024
Production Support Engineer
Tata Consultancy Services
10.2021 - 10.2022
B.TECH - Electrical Engineering
Shri Ramdeobaba College of Engg. And Management
High School Diploma -
Jubilee English Jr. College