SIDDHESH ZORE
Mumbai
Summary
Dynamic professional with a proven track record at Kotak Mahindra Bank, excelling in customer satisfaction and data management. Skilled in resolving complex queries and maintaining accurate records, I leverage strong communication and interpersonal skills to enhance team performance and deliver exceptional service. Committed to driving operational excellence and fostering positive client relationships.
Overview
3
3
years of professional experience
Work History
Assistant Manager
kotak mahindra bank
Mumbai
04.2023 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving query's promptly.
- Exceptional Skilled To Multi Task And While Ensuring That All The Tasks Processed Within Tat Along With Resolving Branch Queries Account Closure Over The Phone Or Via Email.
- Experience In Verification & Scrutiny Of The Various Documents. Provided By Customer And Branches.
- Handle all the Term deposit cases from pan india keep the tracking of original documents with maintaining excel known the basic of escrow and Rera product as well.
Data Entry Operator
zepto
Mumbai
12.2021 - 11.2022
- Verified data files prior to entry to maintain high data accuracy.
- Handled multiple vendors' stock and rack in their assigned location.
- Performed regular audits of database records for quality assurance purposes, ensuring the highest level of accuracy possible.
- Maintained the inventory and finances of the store.
- Train and guide new employees, and clear the customers' issues.
Education
PGDM - Banking Finance Insurance And Securities
Expertron Institution
Mumbai03-2023
Bachelor of Commerce -
Gokhale College
Mumbai10-2020
Skills
Communication
Handle around 30-35 calls daily related to queries and provide them with a good and smooth banking experience
Data Management
Maintain all the account opening and original documents data to keep tracking
Product knowledge
Acquired banking and finance product knowledge through experiencing various transactions and process notes
Interpersonal Skills
I am a team player, and I have the ability to work with people from diverse backgrounds
Timeline
Assistant Manager
kotak mahindra bank
04.2023 - Current
Data Entry Operator
zepto
12.2021 - 11.2022
PGDM - Banking Finance Insurance And Securities
Expertron Institution
Bachelor of Commerce -
Gokhale College
Similar Profiles
Sveta KakerlaSveta Kakerla
DEPUTY MANAGER - Product Manager: Risk Monitoring at KOTAK MAHINDRA BANK- Kotak 811DEPUTY MANAGER - Product Manager: Risk Monitoring at KOTAK MAHINDRA BANK- Kotak 811
Raj PatilRaj Patil
Relationship Manager at Kotak Mahindra Bank LtdRelationship Manager at Kotak Mahindra Bank Ltd
Iman ChakrabortyIman Chakraborty
Digital Banking Intern at Kotak Mahindra BankDigital Banking Intern at Kotak Mahindra Bank
Parth Kiran BorseParth Kiran Borse
Deputy Manager – Branch Operations Manager at Kotak Mahindra BankDeputy Manager – Branch Operations Manager at Kotak Mahindra Bank
Suraj SethSuraj Seth
Assistant Manager – Direct Tax at CBV & Associates LLPAssistant Manager – Direct Tax at CBV & Associates LLP