Siddhi Gugale
Business Analyst/ Project Coordinator
Pune
Summary
Business Analyst & PMO Professional with 3+ years at Infosys Ltd, delivering stakeholder management, SOP development, MIS reporting, and operational support for US-based clients NTT Data and Lumen Technologies. Currently a Data Analyst & Operations Intern at MIT-WPU, driving Power BI dashboards and KPI reporting. MCA graduate with BCA CGPA 9.43. Proficient in Jira, Confluence, Power BI, Advanced Excel, and SharePoint. Targeting Business Analyst, PMO Analyst, Project Coordinator, or Operations Analyst roles.
Demonstrated ability to manage full-time professional responsibilities alongside postgraduate education simultaneously — reflecting strong time management, prioritization, and commitment to continuous learning.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
Work History
Data Analyst & Operations Intern
MIT-WPU (CDC)
11.2025 - Current
- Developed dashboards that improved decision-making speed by 30%.
- Created data visualizations that increased stakeholder engagement by 40%.
- Gained hands-on experience with analytics tools, enhancing technical skills.
- Personally drove 70% of end-to-end AMCAT event coordination, managing scheduling, student communication, logistics, vendor follow-ups, and on-ground execution across 3–5 institutional events.
- Managed, cleaned, and structured large datasets using Advanced Excel (Pivot Tables, VLOOKUP, conditional formatting) to produce weekly and monthly operational MIS reports for management review.
Systems Associate — Business & Operations Analyst
Infosys Ltd.
10.2022 - 07.2025
- Sole point of contact for US-based clients NTT Data and Lumen Technologies - managed 100% of cross-time zone stakeholder communication, requirement discussions, and escalation handling across 2 international engagements.
- Owned 100% of SOP creation for NTT Data IT operations independently authored all Standard Operating Procedures and digital workflow documentation, reducing process ambiguity and onboarding time by 30%.
- Built and owned 100% of operational dashboards and MIS reports tracking IT KPIs, resource utilization, and project health reconciled monthly invoices via Changepoint with 0% discrepancy rate.
- Contributed 40% of BA workload in a 4-member team for Lumen Technologies - gathered requirements, mapped 100% of workflow gaps, and maintained action trackers reducing missed items by 25%.
Education
Master's - Computer Application
MIT-World Peace University
Pune, India07-2026
Bachelors - Computer Application
PES's Modern College of Arts, Commerce & Science
Pune, India 01.2019 - 01.2022
Skills
Technical Skills
- Power BI Advanced Excel (Pivot Tables, VLOOKUP, Macros)
- Jira Confluence SharePoint Microsoft 365
- Changepoint MS Teams
Business & PMO Skills
- Business Requirements Analysis (BRD/FRD)
- Stakeholder Management RAID Management
- MIS Reporting KPI Tracking RAG Status Reporting
- SOP Creation Process Documentation
- Agile/Scrum Project Planning & Coordination
Soft Skills
- International Client & Stakeholder Communication
- Cross-timezone Collaboration Data Storytelling
- Time Management Analytical Thinking
Projects
Project 1
Career insights dashboard — multi-field career analytics
Power BI
- Analyzed 42 job roles across 5 fields with dynamic slicers — reduced manual research time by 60%.
- Built salary KPI cards (avg ₹9.10 LPA, max ₹70 LPA) — surfaced insights 3× faster than spreadsheet lookups.
- Designed 7+ chart types (tree map, donut, bar) with drill-downs — improved data readability by 70%.
Project 2
Sales performance dashboard — end-to-end sales analytics
Power BI
- Tracked revenue, growth %, and regional sales across periods — cut reporting effort by 65% vs manual Excel.
- Wrote DAX measures for YoY growth and target vs actuals — eliminated 100% of manual calculations.
- Enabled region, product, and time drill-downs — reduced time-to-insight by 50% for business decisions.
Timeline
Data Analyst & Operations Intern
MIT-WPU (CDC)
11.2025 - Current
Systems Associate — Business & Operations Analyst
Infosys Ltd.
10.2022 - 07.2025
Bachelors - Computer Application
PES's Modern College of Arts, Commerce & Science
01.2019 - 01.2022
Master's - Computer Application
MIT-World Peace University