Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
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Siddhi Nagbhirey

Siddhi Nagbhirey

Senior Client Relations Specialist
Pune

Summary

Dynamic and results-driven Senior Client Relations Specialist with over 4.5 years of leadership experience in sales management, business development, and client relations within market research and commercials real estate sectors. Proven track record of collaborating with high-performing teams, driving sales growth, managing projects and fostering long-term client relationships. Adept at pipeline management, training and leveraging CRM tools to maximize team productivity. Accustomed to defusing customer dissatisfaction and managing competing priorities with superior results. Recognized for exceptional communication skills, adaptability in fast-paced environments, and a commitment to professional development.

Overview

5
5
years of professional experience

Work History

Senior Client Relations Specialist

Grand View Research
03.2022 - 03.2024
  • Spearheaded client engagement and solution delivery for APAC and Europe regions, driving significant revenue growth.
  • Developed and executed sales strategies that balanced revenue targets with customer satisfaction.
  • Fostered long-term relationships with clients by conducting regular check-ins, offering personalized attention, and promptly resolving any issues that arose, resulting in recurring business and enhanced client loyalty.
  • Maintained CRM accuracy, ensuring effective pipeline management and strategic sales planning.
  • Negotiated contract renewals that successfully retained high-profile clients while maintaining profitable margins for the business.

Sales Lead

Smartworks Coworking Spaces Pvt Ltd
01.2021 - 02.2022
  • Generated leads and managed inbound inquiries, increasing client base through strategic prospecting and partnerships.
  • Enhanced client relationships through consistent communication and personalized solutions.
  • Conducted tours and showcased facilities, articulating the value proposition of workspace solutions to potential clients.
  • Collaborated with all the cross-functional teams to ensure seamless client on boarding and service delivery.
  • Negotiated contracts and facilitated renewals, maintaining a robust sales pipeline and ensuring closure of sales deals.

Accounts Executive

Absolute Report Pvt Ltd
01.2020 - 01.2021
  • Managed end-to-end sales processes, converting pre- generated leads into sales for research reports in the APAC and Europe regions.
  • Built strong relationships with clients, leading to increased customer satisfaction and repeat business.
  • Served as the communication link between publishers and clients, ensuring satisfaction throughout the sales cycle.
  • Established pricing strategies and maintained CRM systems to support effective lead management and follow-up.

Accounts Transaction Executive

Cushman & Wakefield
06.2019 - 12.2019
  • Drove business development and transactions for commercial office spaces, meeting client requirements and market demands.
  • Facilitated negotiations and coordinated property inspections, ensuring alignment with client specifications.
  • Managed document preparation and deal closures, delivering tailored real estate solutions on schedule.

Education

Certification in Information Technology Management

Narsee Monjee Institute of Management Studies
09.2022

MBA - Marketing Management

Savitribai Phule Pune University, RIIM - Pune
Pune, India
04.2001 -

BBA - Marketing Management

Tirpude Institute of Management
Nagpur, India
04.2001 -

Higher Secondary School Certificate (HSSC):Science

Gurunanak Junior College
Gondia, India
03.2014

Skills

  • Sales Management, Business Development & Client Relationship Management

    • undefined

    Accomplishments

    • Awarded with Star Award at Grand View Research for highest revenue generation in APAC and Europe regions across all the domains, for Q3 and Q4 quarters 2023.
    • Instrumental in product development and launch for Himalaya Wellness Pte Ltd (Singapore) by providing relevant market research insights.
    • Successfully managed commercial real estate transactions for MNCs like Bajaj Finserv Direct Ltd, Fresenius Kabi Group India, contributing to the growth of Smartworks Co-working Pvt Ltd. pan India.
    • Led sponsorship and marketing initiatives for major events and programs in my graduation academic years, demonstrating leadership and organizational skills.

    Interests

    Dancing Listening to Music Traveling & Exploring Cooking Fashion Designing

    Timeline

    Senior Client Relations Specialist

    Grand View Research
    03.2022 - 03.2024

    Sales Lead

    Smartworks Coworking Spaces Pvt Ltd
    01.2021 - 02.2022

    Accounts Executive

    Absolute Report Pvt Ltd
    01.2020 - 01.2021

    Accounts Transaction Executive

    Cushman & Wakefield
    06.2019 - 12.2019

    MBA - Marketing Management

    Savitribai Phule Pune University, RIIM - Pune
    04.2001 -

    BBA - Marketing Management

    Tirpude Institute of Management
    04.2001 -

    Certification in Information Technology Management

    Narsee Monjee Institute of Management Studies

    Higher Secondary School Certificate (HSSC):Science

    Gurunanak Junior College

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