Siddhi Salvi
Mumbai
Summary
Detail-oriented professional experienced in stakeholder management, team coordination, and client relationship management across diverse industries. Expertise in communication, onboarding support, retention strategies, and process improvement. Committed to enhancing organizational effectiveness and driving talent acquisition initiatives.
Overview
12
12
years of professional experience
Work History
Digital Marketing Strategist
Purple Sea Media
12.2021 - 08.2024
- Collaborated with clients and internal teams to enhance project communication and meet deadlines.
- Cultivated strong client relationships through proactive communication and effective problem-solving.
- Coordinated multiple projects simultaneously while maintaining workflow efficiency.
- Navigated fast-paced environment by organizing and coordinating multiple projects.
Senior Key Account Manager
Doctalk Solutions India Pvt. Ltd.
Mumbai
10.2016 - 07.2019
- Facilitated communication among doctors, patients, and internal product teams to enhance collaboration.
- Improved customer retention rates by 20% through structured follow-up and engagement processes.
- Led and mentored a 6-member team, supporting onboarding and performance monitoring.
- Coordinated cross-functional communication to improve workflow efficiency and operational alignment.
- Assisted in implementing standardized operational processes to improve efficiency.
- Addressed stakeholder concerns, fostering strong professional relationships and trust.
Preferred Relationship Manager
HDFC Bank Ltd.
Mumbai
05.2015 - 05.2016
- Achieved portfolio growth and improved customer retention through personalized support.
- Cultivated relationships with high-value clients, enhancing satisfaction and loyalty through effective communication and service management.
- Exhibited strong interpersonal, coordination, and problem-solving skills to facilitate seamless client interactions and resolve issues.
- Successfully achieved performance and relationship management targets.
Business Development Executive
Aldnor Health Media Pvt. Ltd.
Mumbai
11.2012 - 06.2013
- Facilitated business growth through strategic coordination and responsive client servicing.
- Coordinated campaign execution with healthcare clients and internal teams, ensuring alignment and clarity.
- Supported communication initiatives and relationship management, fostering stronger client connections.
Education
MBA -
IIM Rohtak
Rohtak, IndiaRohtak, India
Bachelor of Pharmacy -
MET Institute of Pharmacy
Mumbai, IndiaMumbai, India
Skills
- Team Coordination
- Stakeholder Management
- Communication Skills
- Onboarding Support
- Employee Retention
- Digital Analytics
- Conflict Resolution
- Organizational Skills
- MS Office & MS Excel
- Relationship Management
Leadership Experience
- Member of Marketing Club and HR Summit coordination team.
- Managed sponsorship coordination, registrations, stage management, and crowd management activities.
- Participated in team collaboration and event coordination initiatives.
Timeline
Digital Marketing Strategist
Purple Sea Media
12.2021 - 08.2024
Senior Key Account Manager
Doctalk Solutions India Pvt. Ltd.
10.2016 - 07.2019
Preferred Relationship Manager
HDFC Bank Ltd.
05.2015 - 05.2016
Business Development Executive
Aldnor Health Media Pvt. Ltd.
11.2012 - 06.2013
MBA -
IIM Rohtak
Bachelor of Pharmacy -
MET Institute of Pharmacy