Detail-oriented and performance-driven Insurance Operations Executive with over 7 years of experience managing end-to-end operational processes across policy issuance, renewals, claims coordination, and compliance in insurance domain. Proven expertise in streamlining workflows, enhancing customer experience, and ensuring adherence to regulatory standards. Adept at coordinating with underwriting, sales, and claims teams to drive operational efficiency and policy retention. Strong background in handling both Marine & Non Marine products (WC, Medmal, PAR, PI, PL) and liability lines. Known for delivering service excellence and operational accuracy in high-volume environments.
Effective strategy implementation
Strategic team guidance
Proactive self-starter
Engaged listening
Business development
Analytical performance review