Ponnada Sampatsiddu

STORE MANAGER

Visakhapatnam,AP

Summary

Senior iPro / Team Lead driving retail sales performance across sales tracking, KPI monitoring, and team coaching in technology-led store programs. Delivers target execution across multiple LOBs, supports customer handling, and strengthens store-level compliance with brand guidelines. Recognized with a Bronze Medal in the Pan-India Mystery Audit and 120% achievement across all LOBs in Q3 2025.

Overview

Languages

Work History

Senior iPro / Team Lead

CHANNELPLAY LIMITED

Apple iPro Program
Manage and support retail sales operations within the iPro program.
Monitor daily, weekly, and monthly sales performance against business targets.
Track team and individual KPIs and identify opportunities for improvement.
Drive achievement across multiple Lines of Business (LOBs).
Coach and guide team members on product knowledge, sales techniques, and customer engagement.
Ensure effective customer handling and maintain a high-quality retail experience.
Support execution of company and brand guidelines at store level.
Coordinate with management and retail stakeholders to achieve business objectives.
Key Achievements: 120% achievement across all LOBs in Q3 2025; Bronze Medal in the Pan-India Mystery Audit.

Sales Executive

DENAVE

Google Pixel Sales Project
Promoted and sold Google Pixel smartphones through retail channels.
Demonstrated product features, benefits, and technology to customers.
Handled customer queries and provided suitable product recommendations.
Worked toward monthly sales and business targets.
Maintained strong product knowledge and followed brand sales processes.
Built positive customer relationships to improve conversion and customer satisfaction.
Key Achievement: Best Learner in India – 2019, recognized for outstanding learning and product knowledge in the Google Pixel sales project.

Education

B.Tech -

Mansarovar Global University

Diploma - Mechanical Engineering

Chhatrapati Shahu Ji Maharaj University

10th Class - undefined

VVV English Medium High School

Visakhapatnam

Skills

Store & retail operations

Customer relationship management

Product demonstration

Mystery audit & compliance

Business development

Team management & leadership

Team training & coaching

Sales target achievement

KPI & performance monitoring

Target planning & execution

Accomplishments

Best Learner in India – 2019: Recognized in the Google Pixel sales project.
Bronze Medal – Pan-India Mystery Audit: Recognized for performance and compliance in the iPro program.
120% Target Achievement – Q3 2025: Achieved 120% performance across all LOBs in the iPro program.

Timeline