Summary
Overview
Work History
Education
Skills
Interests
Skills
Cover Letter
Timeline
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Sidesh Pawar

Sidesh Pawar

Dombivali

Summary

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Overview

17
17
years of professional experience

Work History

CLUSTER MANAGER - SECURED SUPPLY CHAIN

MINTIFI
Mumbai Suburban
10.2023 - Current
  • Developed and maintained strong relationships with key stakeholders in the cluster.
  • Monitored and evaluated performance of team members to ensure quality standards were met.
  • Provided guidance and support to staff on operational procedures, policies and processes.
  • Assessed customer feedback data from surveys and used it to inform decision-making in relation to service delivery improvements.
  • Organized regular events such as seminars or workshops designed to promote communication among staff members.
  • Reviewed existing systems and procedures regularly to ensure they remain effective and up-to-date.

BRANCH MANAGER

FINALEAP FINSERVE PVT LTD
12.2021 - 09.2023
  • 1
  • Handling Team Of 15 people. 2
  • Understanding CiBil before pick up and login. 3
  • Making sure case cibil OK case get login in time. 4
  • Co-ordinating with credit team for PD, post pd query. 5
  • Co-ordtnating with legal and technical team if any query comes in legal and technical report. 6.For home loan I co-ordinate with vastu team for getting the case process. 7
  • Making MIS 8
  • Having a good control over collection. 9
  • OTC AND PDD are in TAT. 10
  • Still no Aduit remarks received from auditor.

SALES MANAGER

NOMISMA SOLUTION PVT LTD(FTCASH)
04.2019 - 12.2021
  • 1
  • Team handling 2
  • Visiting shop to shop for business purpose. 3.Daily cold calling and dsr update checked For team.
  • Achievement:
  • I have received best sales manager for the year 2021 JAN-FEB.

BRANCH SALES MANAGER

HDB FINANCIAL SERVICES LTD
04.2016 - 04.2019
  • 1
  • Handling Team Of 25-30 people. 2
  • Co-ordinating with sales manager in morning huddle for business strategy. 3
  • Very good control on sales team which help me achieve my target on monthly basis. 4 .Collection in control. 5
  • My past experiences of operation made me easy to disb the cases on time and earn incentive,As I was knowing what exactly opertaion team check and what query can come.

BRANCH BANKING

RBL BANK
02.2012 - 11.2015
  • 1.Job responsibility involved complete handling of Cash/RTGSNEFT request and also to ensure no cash shortage/excess-100% complete ownership. 2.Customer service in terms of Account Servicing to both Savings and Current Accounts. 3.Cross Selling of all third party products-Life Insurance, General Insurance, HealthInsurance, etc. 4.Monthly CASA sourcing through referrals and customer walk-in. 5.Managing the customer portfolio of mapped customer both current and savings and to generate revenue from cross selling as well as getting referrals for new acquisition

NRI MANAGER

ICICI BANK - NRI CART
03.2007 - 11.2011
  • 1.A part of a team of 29 members primarily responsible for new customer acquisitions from across the geographies. 2.Managing the acquisitions across the globe with US-Canada & Europe as the major field of operations. 3.Coordinating with a team of leading global courier service agency for collection of documents from across geographies
  • Working as a member of the core team which provides inputs to the product team on the KYC and other important parameters for account opening. 4.A part of the pilot team that introduced the process for providing regular feedbacks to marketing team & other sources of leads. 5.Responsible for dump bifurcation across the team to show a clearer status per data point. 6.A part of the team rated among the best across the two centers.

Education

B. Com -

Pragati College
03.2007

Skills

  • Operations Management
  • Workforce Planning
  • Customer Service
  • Business Development
  • Policy administration
  • Staff Management
  • Cost Control

Interests

  • Music
  • Travelling

Skills

  • Branch sales Management
  • Client Service & Satisfaction
  • New System Implementation
  • Process Redesign & Improvement
  • Product Promotions
  • Staff Morale & Retention
  • Team Leadership & Motivation
  • Transaction Processing

Cover Letter

I am looking for a similar role, so please accept my application for this position. I believe I have exactly what it takes to successfully fulfil this vacancy. I am confident that my experience, qualifications and knowledge combined will make me an asset to the continued success of your company. I am passionate about my work and am a hands on, dynamic team leader who is able to develop a good rapport with my staff. Throughout my long career I have continued to prove myself as a skilled managerial professional who is capable of overseeing both the front and back end running of a busy team. I would very much welcome the opportunity to meet for an in-depth interview. Please feel free to contact me anytime to schedule a meeting at your convenience. Thank you in advance for your consideration. I look forward to hearing from you soon. 

Timeline

CLUSTER MANAGER - SECURED SUPPLY CHAIN

MINTIFI
10.2023 - Current

BRANCH MANAGER

FINALEAP FINSERVE PVT LTD
12.2021 - 09.2023

SALES MANAGER

NOMISMA SOLUTION PVT LTD(FTCASH)
04.2019 - 12.2021

BRANCH SALES MANAGER

HDB FINANCIAL SERVICES LTD
04.2016 - 04.2019

BRANCH BANKING

RBL BANK
02.2012 - 11.2015

NRI MANAGER

ICICI BANK - NRI CART
03.2007 - 11.2011

B. Com -

Pragati College

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Sidesh Pawar