Sidhanta Swain
ENTREPRENEUR
CUTTUCK
Overview
5
5
years of professional experience
16
16
years of post-secondary education
1
1
Language
Summary
Seasoned Entrepreneur with a solid background in business management, operational planning and revenue generation. Hardworking, dedicated and resourceful leader with 3+ years in Manufacturing Industry. Ready to leverage experience and drive to pursue new professional challenges.
Work History
Entrepreneur
DIRECTOR
CUTTUCK
10.2019 - Current
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Sourced initial funding to get business up and running while planning initial structure and making strategic first hires.
- Evaluated suppliers to maintain cost controls and improve operations.
- Offered knowledge to team members and customers to deliver expert advice for best in products and full filling their needs.
- Introduced new methods, practices and systems to reduce turnaround time.
- Sourced top-quality candidates to fill key roles.
- Set company culture, facilitated communication and built cohesion between team members.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Trained and guided team members to maintain high productivity and performance metrics.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Delivered leadership to executive team dedicated to driving ambitious targets with well-orchestrated plans.
- Developed and implemented high-quality work environment as measured through employee satisfaction ratings.
- Interacted well with customers to build connections and nurture relationships.
- Monitored over 4-5 employees' day-to-day activities and made plans to rectify issues.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Supported top-level decision-making and strategy planning, forging productive relationships with top leaders and serving as key advocate for various personnel issues.
- Drafted invoices for completed work.
- Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
- Promoted positive customer experience through day-to-day supervision and management of product & service facility.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Administration Officer
O2
NAGPUR
06.2018 - 09.2019
- Produced detailed reports to track trends and keep senior management informed.
- Prepared agendas and took notes at meetings to archive proceedings.
- Delivered performance reviews, recommending additional training or advancements.
- Drafted and distributed invoices for outstanding payments.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
- Standardized office structures and processes to promote collaboration and increased performance.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Managed company schedule to coordinate calendar and arrange travel.
- Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel.
- Administered yearly budget to manage office requirements such as service contracts, postage costs and supply replenishment.
- Studied processes, implemented cost reductions and developed reporting procedures to maintain administrative workflow.
- Maintained personnel records and updated internal databases to support document management.
- Managed agendas and calendars, boosting productivity and improving organizational initiatives.
- Oversaw successful planning and execution of staff meetings, parties and events.
- Collected, validated and distributed information to employees.
- Completed forms and reports to facilitate admission, transfer or discharge.
- Coordinated with human resources department to handle payroll and personnel databases.
- Managed payroll, transactions, invoicing and budgeting to decrease financial inconsistencies.
- Adapted to workflow changes and implemented continuous process improvements to overcome obstacles.
- Troubleshot employee concerns and recommended corrective actions to resolve issues.
- Generated reports to suggest corrective actions and process improvements.
- Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures.
Education
M.B.A -
KIIT School of Management (KSOM)
B.Tech - CSIT
Std. XII - undefined
IPSAR
H.S.E - undefined
C.H.S.E
Skills
Admin Officer inAdmin Dept (P & A)(O2)MS OfficeCapable of working in multiple platforms like Windows, LINUX and Macintosh(MAC)
Team Bonding
Business planning
Relationship building
Employee reviews
Effective leader
Budget development
Business Development
Product development
Client account management
Employee scheduling
Recruitment
Inventory management
Staff training/development
Scheduling
Planning and Coordination
Problem-Solving
Revenue Generation
Office administration
Documentation and reporting
Workflow planning
Customer Relations
Database administration
Schedule Management
Timeline
Entrepreneur
DIRECTOR
10.2019 - Current
Administration Officer
O2
06.2018 - 09.2019
M.B.A -
KIIT School of Management (KSOM)
B.Tech - CSIT
Std. XII - undefined
IPSAR
H.S.E - undefined
C.H.S.E